Is there an Turtl outage?
Turtl status: Systems Active
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Turtl and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Turtl and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Turtl.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Analytics reports | Active |
| Assets generation | Active |
| Editor | Active |
| Fastly London (LON) | Active |
| Filestack API | Active |
| Personalization | Active |
| Support web chat | Active |
| Viewer | Active |
View the latest incidents for Turtl and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Nov. 10, 2022, 4:16 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Nov. 10, 2022, 4:16 p.m.
Description: Due to an error with an internal config migration, all clients were affected by a brief unavailability of a few features of our product starting partially on August 4th, and partially on August 5th. The issue was detected on the 8th of August and a large number of clients were fixed manually early in the day, while the remainder were fixed by the end of the day when we ran a second config migration to resolve the issue. No data was lost during this period, as the config changes affected only the availability of certain user interface elements for license holders. Turtl Doc engagement was not affected in any way for readers. We have now limited the ability of these types of config changes to affect the wider application, in order to prevent the same issue happening again.
Status: Postmortem
Impact: Minor | Started At: Aug. 8, 2022, 7:58 p.m.
Description: At 15:58 we began processing a large batch of data that exceeded the capacity of our servers. Because of this, our servers became mostly unresponsive for a 6 minute period between 16:06 and 16:12. After that, the servers were mostly responsive with occasional dropped requests. The last dropped request was seen at 16:19, after which the app operated normally.
Status: Postmortem
Impact: Major | Started At: March 14, 2022, 3:17 p.m.
Description: At 15:58 we began processing a large batch of data that exceeded the capacity of our servers. Because of this, our servers became mostly unresponsive for a 6 minute period between 16:06 and 16:12. After that, the servers were mostly responsive with occasional dropped requests. The last dropped request was seen at 16:19, after which the app operated normally.
Status: Postmortem
Impact: Major | Started At: March 14, 2022, 3:17 p.m.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.
