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Is there an Turtl outage?

Turtl status: Systems Active

Last checked: 5 minutes ago

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Turtl outages and incidents

Outage and incident data over the last 30 days for Turtl.

There have been 0 outages or incidents for Turtl in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Turtl

Outlogger tracks the status of these components for Xero:

Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active
Component Status
Analytics reports Active
Assets generation Active
Editor Active
Fastly London (LON) Active
Filestack API Active
Personalization Active
Support web chat Active
Viewer Active

Latest Turtl outages and incidents.

View the latest incidents for Turtl and check for official updates:

Updates:

  • Time: Nov. 2, 2021, 10:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2021, 10:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 2, 2021, 6:51 p.m.
    Status: Investigating
    Update: Pixabay are experiencing some issues with their API, this means the image search capability is temporarily out of action. We are currently monitoring this and apologise for the inconvenience caused

Updates:

  • Time: Nov. 2, 2021, 10:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2021, 10:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 2, 2021, 6:51 p.m.
    Status: Investigating
    Update: Pixabay are experiencing some issues with their API, this means the image search capability is temporarily out of action. We are currently monitoring this and apologise for the inconvenience caused

Updates:

  • Time: Sept. 27, 2021, 2:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2021, 2:15 p.m.
    Status: Investigating
    Update: We have released a fix for the issue, so PDFs can now be generated again. Our sincere apologies for any inconvenience caused.
  • Time: Sept. 27, 2021, 12:10 p.m.
    Status: Investigating
    Update: We are experiencing disruption to PDF service. PDFs are not generating on any tenants. We are currently investigating the cause of this issue and are very sorry for the inconvenience this has caused.

Updates:

  • Time: Sept. 27, 2021, 2:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 27, 2021, 2:15 p.m.
    Status: Investigating
    Update: We have released a fix for the issue, so PDFs can now be generated again. Our sincere apologies for any inconvenience caused.
  • Time: Sept. 27, 2021, 12:10 p.m.
    Status: Investigating
    Update: We are experiencing disruption to PDF service. PDFs are not generating on any tenants. We are currently investigating the cause of this issue and are very sorry for the inconvenience this has caused.

Updates:

  • Time: Sept. 15, 2021, 9 a.m.
    Status: Resolved
    Update: We are fully operational, thank you for your patience on this 🐢
  • Time: Sept. 14, 2021, 9:37 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring performance. If you need any support, feel free to get in contact with the team who are more than happy to assist.
  • Time: Sept. 13, 2021, 11:18 a.m.
    Status: Investigating
    Update: We are investigating some potential issues that may occur due to the latest Chrome update, version 93.0.4577.63 If you are experiencing any problems in the Editor, please get in contact with the support team via the live chat or email [email protected] Sorry for any inconvenience this may have caused!

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Frequently Asked Questions - Turtl

Is there a Turtl outage?
The current status of Turtl is: Systems Active
Where can I find the official status page of Turtl?
The official status page for Turtl is here
How can I get notified if Turtl is down or experiencing an outage?
To get notified of any status changes to Turtl, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Turtl every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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