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Is there an VidyoCloud™ outage?

VidyoCloud™ status: Systems Active

Last checked: a minute ago

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VidyoCloud™ outages and incidents

Outage and incident data over the last 30 days for VidyoCloud™.

There have been 0 outages or incidents for VidyoCloud™ in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for VidyoCloud™

Outlogger tracks the status of these components for Xero:

Analytics Dashboards Active
Meetings Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active
Analytics Dashboards Active
Finserv Meetings Active
SIP/H323 Services Active
Telephone Services Active
Analytics Dashboards Active
Epic Interconnect Server Notifications Active
Health Meetings Active
SIP/H.323 Services Active
Telephone Services Active
Analytics Dashboards Active
Epic Interconnect Server Notifications Active
Health4 Meetings Active
SIP/H323 Services Active
Telephone Services Active
VidyoEngage™ Active
VidyoEngage™ EU Active
VidyoEngage™ Health Active
VidyoConnect NativeWebRTC Active
VidyoConnector API Active
Analytics Dashboards Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active
VidyoPlatform™ Meetings Active
Analytics Dashboards Active
Recording Services Active
SIP/H.323 Services Active
VidyoPlatform™ EU Meetings Active
Analytics Dashboards Active
Meetings Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active
Component Status
Active
Analytics Dashboards Active
Meetings Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active
Active
Analytics Dashboards Active
Finserv Meetings Active
SIP/H323 Services Active
Telephone Services Active
Active
Analytics Dashboards Active
Epic Interconnect Server Notifications Active
Health Meetings Active
SIP/H.323 Services Active
Telephone Services Active
Active
Analytics Dashboards Active
Epic Interconnect Server Notifications Active
Health4 Meetings Active
SIP/H323 Services Active
Telephone Services Active
Active
VidyoEngage™ Active
VidyoEngage™ EU Active
VidyoEngage™ Health Active
Active
VidyoConnect NativeWebRTC Active
VidyoConnector API Active
Active
Analytics Dashboards Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active
VidyoPlatform™ Meetings Active
Active
Analytics Dashboards Active
Recording Services Active
SIP/H.323 Services Active
VidyoPlatform™ EU Meetings Active
Active
Analytics Dashboards Active
Meetings Active
Recording Services Active
SIP/H.323 Services Active
Telephone Services Active

Latest VidyoCloud™ outages and incidents.

View the latest incidents for VidyoCloud™ and check for official updates:

Updates:

  • Time: Oct. 10, 2021, 4:42 p.m.
    Status: Resolved
    Update: A resolution has been put in place and all services are fully operational. We apologize for the inconvenience. If you have further questions or would like to discuss this over a phone call, please reach out to our customer support team at the locations listed in the Contact Us article: https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.
  • Time: Oct. 10, 2021, 4:12 p.m.
    Status: Investigating
    Update: We are receiving reports that some users may be unable to join VidyoConnect™ EU meetings. Our team is working to identify the root cause and implement a solution.

Updates:

  • Time: Sept. 21, 2021, 8:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2021, 8:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2021, 8:27 p.m.
    Status: Investigating
    Update: We have detected that some users may be unable to join VidyoConnect™ meetings. Our team is working to verify if there is an issue and will send an update shortly.
  • Time: Sept. 21, 2021, 8:27 p.m.
    Status: Investigating
    Update: We have detected that some users may be unable to join VidyoConnect™ meetings. Our team is working to verify if there is an issue and will send an update shortly.

Updates:

  • Time: Sept. 9, 2021, 4:07 a.m.
    Status: Resolved
    Update: We received reports of users unable to start and/or join meetings between the times of 3:00 to 3:30 UTC Some users were affected. Our team has resolved the issue and system is fully operational.

Updates:

  • Time: Sept. 9, 2021, 4:07 a.m.
    Status: Resolved
    Update: We received reports of users unable to start and/or join meetings between the times of 3:00 to 3:30 UTC Some users were affected. Our team has resolved the issue and system is fully operational.

Updates:

  • Time: Sept. 5, 2021, 2:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2021, 2:29 a.m.
    Status: Investigating
    Update: We are receiving reports of users unable to start and/or join VidyoPlatform meetings. All users may be affected. Our team is investigating the issue and will provide further updates as they become available to us. We apologize for the inconvenience.

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Frequently Asked Questions - VidyoCloud™

Is there a VidyoCloud™ outage?
The current status of VidyoCloud™ is: Systems Active
Where can I find the official status page of VidyoCloud™?
The official status page for VidyoCloud™ is here
How can I get notified if VidyoCloud™ is down or experiencing an outage?
To get notified of any status changes to VidyoCloud™, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of VidyoCloud™ every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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