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Is there an Bynder outage?

Bynder status: Systems Active

Last checked: 5 minutes ago

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Bynder outages and incidents

Outage and incident data over the last 30 days for Bynder.

There have been 10 outages or incidents for Bynder in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bynder

Outlogger tracks the status of these components for Xero:

AI search experience Active
Analytics Active
Asset Library Active
Brand Guidelines Active
Brandstore Active
Bynder.com Active
Bynder Express Active
Collections Active
Content Workflow Active
Creative Workflow Active
Digital Brand Templates Active
Download Active
help.bynder.com Active
Print Brand Templates Active
Studio Active
Styleguide Active
Uploads Active
Asset Library API v4 Active
Workflow API v5 Active
Android Mobile App Active
iOS Mobile App Active
Marketplace Active
EU Only Active
Global Active
US Only Active
Component Status
AI search experience Active
Analytics Active
Asset Library Active
Brand Guidelines Active
Brandstore Active
Bynder.com Active
Bynder Express Active
Collections Active
Content Workflow Active
Creative Workflow Active
Digital Brand Templates Active
Download Active
help.bynder.com Active
Print Brand Templates Active
Studio Active
Styleguide Active
Uploads Active
Active
Asset Library API v4 Active
Workflow API v5 Active
Active
Android Mobile App Active
iOS Mobile App Active
Active
Marketplace Active
Active
EU Only Active
Global Active
US Only Active

Latest Bynder outages and incidents.

View the latest incidents for Bynder and check for official updates:

Updates:

  • Time: Sept. 12, 2024, 3:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 1 p.m.
    Status: Monitoring
    Update: We have identified all affected content items and have repaired them to the best of our abilities. Please contact Support in case of any specific issues for further assistance.
  • Time: Sept. 11, 2024, 4 p.m.
    Status: Monitoring
    Update: We are continuing to work on the issue and have made progress in developing a solution to address the affected data. Our efforts today have shown encouraging improvements with the affected data, and we are planning to take further steps tomorrow to move closer to a resolution. We will keep monitoring the situation closely and provide updates as they become available. Please contact our support team in case of any specific issues for further assistance.
  • Time: Sept. 10, 2024, 6:01 p.m.
    Status: Monitoring
    Update: We have identified all affected content items. In the Content Workflow module UI, you'll see a message on the item editor if your item is impacted. We will keep monitoring the situation closely before resolving this incident and provide additional updates separately to affected customers.
  • Time: Sept. 10, 2024, 4 p.m.
    Status: Monitoring
    Update: We've been working on identifying affected content items and set them to read only mode for now while we work to fully resolve the formatting issues we had identified. We will provide another update once this is the case.
  • Time: Sept. 10, 2024, 12:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented and service has been restored. Some content pages may still have formatting issues. We're still addressing those. Please contact support in case of any specific issues for further assistance. We'll be monitoring the results and provide another final update asap to close out this incident.
  • Time: Sept. 9, 2024, 11:02 p.m.
    Status: Identified
    Update: We are continuting our tests and we are taking additional time to ensure a proper fix can be implemented asap.
  • Time: Sept. 9, 2024, 10:22 p.m.
    Status: Identified
    Update: The issue had been identified and we're currently in the process of testing a potential fix. More updates to come shortly.
  • Time: Sept. 9, 2024, 9:42 p.m.
    Status: Investigating
    Update: As a result of our investigation, the Content Workflow module will be temporarily inaccessible while we work to resolve the issue. Our teams are actively working on identifying the root cause and implementing a fix. We will provide an update as soon as more information is available. We appreciate your patience and understanding as we address this matter. For real-time updates, please keep an eye on this status page.
  • Time: Sept. 9, 2024, 9:38 p.m.
    Status: Investigating
    Update: We're currently investigating an issue affecting the layout and display of content when editing items. We'll provide an update shortly.

Updates:

  • Time: Sept. 6, 2024, 7:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2024, 11:18 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with Bynder's website. This does not affect accessing your custom Bynder DAM. We apologize for any inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information is available.

Updates:

  • Time: Sept. 4, 2024, 12:28 p.m.
    Status: Resolved
    Update: We are experiencing issues with our log-in services. Users might experience longer loading times or time-out errors when trying to log onto the portal. We are working hard on getting this resolved.

Updates:

  • Time: Sept. 5, 2024, 7:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 3, 2024, 3:14 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 3, 2024, 3:12 p.m.
    Status: Identified
    Update: We are currently experiencing degraded performance with our Brand Guidelines module, which manifests as slow loading times and intermittent content access issues. Specifically, users are encountering problems such as: - Chapters and pages not loading content as expected (Unauthorized access messages) - Guides displaying fewer chapters and pages than available in the sidebar - Prompts requiring login for publicly accessible content Root Cause: The root cause of these issues has been identified as a problem within the infrastructure of the Brand Guidelines permissions service, which is responsible for managing visibility restrictions. Short-Term Measures: We are implementing a series of temporary fixes to mitigate disruptions while we work on a comprehensive solution to address the root cause. Our team will closely monitor these interim measures and make adjustments as necessary to minimize impact on your experience. We appreciate your patience and understanding as we work diligently to resolve this issue and restore optimal performance of the module.

Updates:

  • Time: Aug. 28, 2024, 4:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 28, 2024, 2:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 28, 2024, 2:07 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with the header on the services in the global region. It might happen to portals in this region that the header will not load. We are working hard on the solution of this problem and will keep you updated on the progress.

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Frequently Asked Questions - Bynder

Is there a Bynder outage?
The current status of Bynder is: Systems Active
Where can I find the official status page of Bynder?
The official status page for Bynder is here
How can I get notified if Bynder is down or experiencing an outage?
To get notified of any status changes to Bynder, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bynder every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bynder do?
Webdam streamlines brand operations from concept to completion, helping turn big ideas into successful outcomes. Accelerate your brand with Webdam.