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Is there an Yesware outage?

Yesware status: Systems Active

Last checked: 5 minutes ago

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Yesware outages and incidents

Outage and incident data over the last 30 days for Yesware.

There have been 0 outages or incidents for Yesware in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yesware

Outlogger tracks the status of these components for Xero:

Campaigns Active
Mail Merge Active
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active
Component Status
Campaigns Active
Mail Merge Active
Salesforce Sync Active
Send Later and Reminders Active
Telephony Active
Tracking Active
Website Active

Latest Yesware outages and incidents.

View the latest incidents for Yesware and check for official updates:

Updates:

  • Time: Oct. 19, 2023, 12:58 p.m.
    Status: Resolved
    Update: The extension has been approved by Google and a refresh of Gmail should bring back the Yesware toolbar. If the refresh doesn't work, head to chrome://extensions and click the Update version. If the problem continues to persist, please email [email protected] and we can assist.
  • Time: Oct. 18, 2023, 7:29 p.m.
    Status: Identified
    Update: The updated Yesware extension has been submitted to Google and is pending Google review. We will update once the extension has been approved.
  • Time: Oct. 18, 2023, 3:24 p.m.
    Status: Identified
    Update: Our engineering team has identified the code that needs to be updated and we are currently running testing in order to submit to Google for approval. We will provide an update once this is submitted to Google for approval.
  • Time: Oct. 18, 2023, 1:28 p.m.
    Status: Investigating
    Update: We are receiving reports of Yesware buttons missing in Gmail for a number of customers, related to recent Google updates. Our team is investigating this issue and we will post updates as they are available. app.yesware.com is still functioning as expected.

Updates:

  • Time: Sept. 25, 2023, 11:37 a.m.
    Status: Resolved
    Update: The latest extension has been approved by Google and will solve the issue with the Yesware buttons disappearing from Gmail. Refreshing Gmail should bring back the buttons. If you continue to notice issues, please reach out to [email protected].
  • Time: Sept. 22, 2023, 6:36 p.m.
    Status: Identified
    Update: Our team has created a fix that will be submitted to Google this afternoon. We are pending approval by Google and will update as soon as the updated extension is approved.
  • Time: Sept. 22, 2023, 1:09 p.m.
    Status: Investigating
    Update: Some customers have reported the Yesware feature toolbar missing on the top of Gmail. Our team is currently reviewing recent Google changes and are working on a fix for the issue. The Yesware features will continue to work in the compose window and on app.yesware.com. We will provide updates as they are available.

Updates:

  • Time: Sept. 25, 2023, 11:37 a.m.
    Status: Resolved
    Update: The latest extension has been approved by Google and will solve the issue with the Yesware buttons disappearing from Gmail. Refreshing Gmail should bring back the buttons. If you continue to notice issues, please reach out to [email protected].
  • Time: Sept. 22, 2023, 6:36 p.m.
    Status: Identified
    Update: Our team has created a fix that will be submitted to Google this afternoon. We are pending approval by Google and will update as soon as the updated extension is approved.
  • Time: Sept. 22, 2023, 1:09 p.m.
    Status: Investigating
    Update: Some customers have reported the Yesware feature toolbar missing on the top of Gmail. Our team is currently reviewing recent Google changes and are working on a fix for the issue. The Yesware features will continue to work in the compose window and on app.yesware.com. We will provide updates as they are available.

Updates:

  • Time: March 7, 2023, 2:44 p.m.
    Status: Resolved
    Update: Google has pushed out our update, resolving the issue with the compose window. To update, head to chrome://extensions, toggle to Developer Mode on the top right, and click update. From there, refresh Gmail. If the issue persists, please reach out to [email protected]
  • Time: March 7, 2023, 2:44 p.m.
    Status: Resolved
    Update: Google has pushed out our update, resolving the issue with the compose window. To update, head to chrome://extensions, toggle to Developer Mode on the top right, and click update. From there, refresh Gmail. If the issue persists, please reach out to [email protected]
  • Time: March 6, 2023, 9:03 p.m.
    Status: Identified
    Update: We have identified an issue with Yesware buttons within the Gmail compose window. We have submitted a fix to Google and it is currently pending approval. We will continue to provide updates as available. For more information and workarounds please reach out to [email protected].
  • Time: March 6, 2023, 9:03 p.m.
    Status: Identified
    Update: We have identified an issue with Yesware buttons within the Gmail compose window. We have submitted a fix to Google and it is currently pending approval. We will continue to provide updates as available. For more information and workarounds please reach out to [email protected].

Updates:

  • Time: Jan. 31, 2023, 10:29 p.m.
    Status: Resolved
    Update: After monitoring the incident, it has been resolved. If you are seeing continued issues please reach out to [email protected].
  • Time: Jan. 31, 2023, 2:59 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where customers are seeing an error that "Yesware is unable to connect to my inbox" within the Gmail/Outlook inbox. Our team is looking into this and we will provide an update as soon as it's available.

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Frequently Asked Questions - Yesware

Is there a Yesware outage?
The current status of Yesware is: Systems Active
Where can I find the official status page of Yesware?
The official status page for Yesware is here
How can I get notified if Yesware is down or experiencing an outage?
To get notified of any status changes to Yesware, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yesware every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Yesware do?
Yesware is a tool for sales teams to efficiently and effectively conduct email outreach, resulting in increased revenue. It is user-friendly and easy to use.

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