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Is there an ZiftONE outage?

ZiftONE status: Systems Active

Last checked: 9 minutes ago

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ZiftONE outages and incidents

Outage and incident data over the last 30 days for ZiftONE.

There have been 1 outages or incidents for ZiftONE in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ZiftONE

Outlogger tracks the status of these components for Xero:

Advanced Reporting Active
Datamart Processing Queue Active
Integrations Active
Lead Distribution Active
Mail Deliverability Active
Mobile Application Active
REST API Active
Simple Processing Queue Active
Social Deliverability Active
Zift Platform Active
Zift Portal Active
Component Status
Advanced Reporting Active
Datamart Processing Queue Active
Integrations Active
Lead Distribution Active
Mail Deliverability Active
Mobile Application Active
REST API Active
Simple Processing Queue Active
Social Deliverability Active
Zift Platform Active
Zift Portal Active

Latest ZiftONE outages and incidents.

View the latest incidents for ZiftONE and check for official updates:

Updates:

  • Time: Nov. 26, 2020, 12:56 p.m.
    Status: Resolved
    Update: As of 7AM EST, AWS has reported that the incident has been resolved and hosting operations have stabilized, We have monitored the situation and are seeing no further issues affecting the Platform. Thank you for your patience in this matter.
  • Time: Nov. 25, 2020, 10:55 p.m.
    Status: Monitoring
    Update: Early indications suggest that AWS is recovering. Our platform and services are operational and all appears to be back to normal. We will continue to monitor until the AWS status page clears all concerns. Please independently verify your access and let us know if you are experiencing any errors related to this incident.
  • Time: Nov. 25, 2020, 8:39 p.m.
    Status: Identified
    Update: At 12:52 EST Amazon AWS reported increased error rates which is impacting a large number of their customers. While they work to resolve the issues the Zift platform will be impacted and can cause errors attempting to access and use the platform. For more information you can observe the AWS Status page: https://status.aws.amazon.com/ We will be continuing to monitor the situation, and keep you updated on any change.

Updates:

  • Time: Nov. 18, 2020, 5:21 p.m.
    Status: Resolved
    Update: Datamart processing has been restored to normal operation. All native platform reporting metrics are current and accurate. We stopped datamart processing for ~24 hrs. to prevent additional data duplication once we recognized it was occurring. We have spent today removing duplicated data to correct reporting. There is a small amount of remaining work to remove duplicate user messages, but this does not hinder platform functionality. There is a small amount of data duplication existing in Advanced Reporting that will be removed on next update at 2am ET. Thank you for your patience while we applied these adjustments.
  • Time: Nov. 17, 2020, 7:22 p.m.
    Status: Identified
    Update: We have identified all data anomalies associated with recent Datamart activities. We are processing the affected data and our next update will address that this work is complete. Thank you for your patience!
  • Time: Nov. 16, 2020, 10:53 p.m.
    Status: Investigating
    Update: Datamart processing has been stopped to correct for recognized data anomalies. No data has been lost and we are looking to restart incoming event streams soon. More notifications to follow when we restart these streams.

Updates:

  • Time: Nov. 18, 2020, 5:21 p.m.
    Status: Resolved
    Update: Datamart processing has been restored to normal operation. All native platform reporting metrics are current and accurate. We stopped datamart processing for ~24 hrs. to prevent additional data duplication once we recognized it was occurring. We have spent today removing duplicated data to correct reporting. There is a small amount of remaining work to remove duplicate user messages, but this does not hinder platform functionality. There is a small amount of data duplication existing in Advanced Reporting that will be removed on next update at 2am ET. Thank you for your patience while we applied these adjustments.
  • Time: Nov. 17, 2020, 7:22 p.m.
    Status: Identified
    Update: We have identified all data anomalies associated with recent Datamart activities. We are processing the affected data and our next update will address that this work is complete. Thank you for your patience!
  • Time: Nov. 16, 2020, 10:53 p.m.
    Status: Investigating
    Update: Datamart processing has been stopped to correct for recognized data anomalies. No data has been lost and we are looking to restart incoming event streams soon. More notifications to follow when we restart these streams.

Updates:

  • Time: July 8, 2020, 9:52 p.m.
    Status: Resolved
    Update: The data interruption affecting the last few hours has been resolved. It was determined that a minor database table was inaccessible. We did not receive any tickets regarding reporting related to this table during this outage event. Thank you for your patience while we corrected this service.
  • Time: July 8, 2020, 1:38 p.m.
    Status: Identified
    Update: There is currently an interruption in our Reporting suite, preventing the latest data for being delivered. The Incident started at 10PM ET. We are working to Restore reporting data during this interrupted period. More information will be released as this incident is resolved Thank you for your patience.

Updates:

  • Time: July 8, 2020, 9:52 p.m.
    Status: Resolved
    Update: The data interruption affecting the last few hours has been resolved. It was determined that a minor database table was inaccessible. We did not receive any tickets regarding reporting related to this table during this outage event. Thank you for your patience while we corrected this service.
  • Time: July 8, 2020, 1:38 p.m.
    Status: Identified
    Update: There is currently an interruption in our Reporting suite, preventing the latest data for being delivered. The Incident started at 10PM ET. We are working to Restore reporting data during this interrupted period. More information will be released as this incident is resolved Thank you for your patience.

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Frequently Asked Questions - ZiftONE

Is there a ZiftONE outage?
The current status of ZiftONE is: Systems Active
Where can I find the official status page of ZiftONE?
The official status page for ZiftONE is here
How can I get notified if ZiftONE is down or experiencing an outage?
To get notified of any status changes to ZiftONE, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ZiftONE every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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