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Is there an Zoey outage?

Zoey status: Systems Active

Last checked: 42 seconds ago

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Zoey outages and incidents

Outage and incident data over the last 30 days for Zoey.

There have been 0 outages or incidents for Zoey in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zoey

Outlogger tracks the status of these components for Xero:

Zoey Control Panel Active
Zoey Global Connectivity Active
Zoey Support Active
Component Status
Zoey Control Panel Active
Zoey Global Connectivity Active
Zoey Support Active

Latest Zoey outages and incidents.

View the latest incidents for Zoey and check for official updates:

Updates:

  • Time: May 5, 2016, 8:17 p.m.
    Status: Resolved
    Update: Node-5 in Stack2 has been restored with no data loss. We appreciate your patience during this incident.
  • Time: May 5, 2016, 7:43 p.m.
    Status: Investigating
    Update: We are currently investigating an incident with Node-5, one of our nodes, which is reporting abnormal storage errors. This should only affect an estimated 3% of Zoey customers. We will post further updates as they become available to this site.

Updates:

  • Time: April 3, 2016, 5 p.m.
    Status: Resolved
    Update: At this time Salesforce has resolved their outage and all services are back online.
  • Time: April 3, 2016, 4:37 p.m.
    Status: Monitoring
    Update: Salesforce continues to restore access to their servers. There are currently 13 affected nodes so this appears to be a large outage on their end. You can continue to view updates directly from Salesforce at http://trust.salesforce.com/trust/instances/NA9 - as soon as Salesforce restores service, Zoey logins will function. Please note that this does not affect the frontend of your store or if you are already logged in.
  • Time: April 3, 2016, 3:29 p.m.
    Status: Monitoring
    Update: Salesforce (http://trust.salesforce.com/trust/instances/NA9), a third party service, is currently having an outage making it not possible to login to your Zoey Control Panel. We will continue to update this page as further details are available from Salesforce. There are no issues with the Zoey infrastructure but as we rely on Salesforce for certain key actions logins are currently unavailable.

Updates:

  • Time: April 1, 2016, 9:45 p.m.
    Status: Resolved
    Update: At this time Node-12 has been restored successfully. All sites should be functioning and our engineers are continuing to monitor the infrastructure. If you experience any further issues please open a ticket with support at support.zoey.com. The root cause of this incident appears to be related to our deployments and update process which we will conduct an internal investigation to further mitigate. We apologize for the outage.
  • Time: April 1, 2016, 9:24 p.m.
    Status: Identified
    Update: Our engineers are restoring connectivity to Node-12 in our infrastructure. We will post an update and expect things to return online shortly.
  • Time: April 1, 2016, 9:01 p.m.
    Status: Identified
    Update: Our engineers are onsite in the datacenter working to resolve the connectivity issue to the affected compute node. This issue should be resolved shortly.
  • Time: April 1, 2016, 8:21 p.m.
    Status: Identified
    Update: We are currently investigating a report of some stores being inaccessible. Our team will post further updates as they become available.

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Frequently Asked Questions - Zoey

Is there a Zoey outage?
The current status of Zoey is: Systems Active
Where can I find the official status page of Zoey?
The official status page for Zoey is here
How can I get notified if Zoey is down or experiencing an outage?
To get notified of any status changes to Zoey, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zoey every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zoey do?
The Zoey B2B eCommerce platform offers a robust solution for businesses looking to expand their wholesale operations with a mobile app.

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