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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 8 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: April 30, 2021, 9:47 p.m.
    Status: Resolved
    Update: On Monday, April 26th, 2021, Apple had an outage with their mail servers servicing the @icloud.com, @mac.com, and @me.com domains. During this outage, messages sent to these domains hard bounced. We observed hard bounces from 4:00am PT to 11:30am PT on the 26th. Our Engineering team has cleansed all faulty hard bounce data from this outage to prevent any further impact to the ability to send to these addresses. If you have any questions about this, you can contact support here: https://connect.act-on.com/hc/en-us/requests/new

Updates:

  • Time: April 21, 2021, 5:48 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
  • Time: April 21, 2021, 3:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the situation.
  • Time: April 21, 2021, 1:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where Data Studio extracts are failing with the issue "java.io.IOException: Permission denied". We will provide updates here as soon as possible.

Updates:

  • Time: April 1, 2021, 11:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 1, 2021, 10:59 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 1, 2021, 10:42 p.m.
    Status: Monitoring
    Update: We are currently seeing intermittent connectivity issues with multiple Act-On features. This appears to be due to a global internet event. Our team is investigating this issue. We will provide updates here as soon as we have them.

Updates:

  • Time: March 26, 2021, 1:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 26, 2021, 11:24 a.m.
    Status: Monitoring
    Update: The issue has now been resolved and we are currently monitoring the situation.
  • Time: March 26, 2021, 9:58 a.m.
    Status: Investigating
    Update: We are currently seeing issues with delays in emails being sent from our EU servers. These are servers with ci20x and ci30x at the beginning of the URL you see when logged into the platform. Our team is investigating this issue and we will provide updates here as soon as we have them.

Updates:

  • Time: March 22, 2021, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2021, 4:19 p.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor the situation.
  • Time: March 22, 2021, 3:18 p.m.
    Status: Investigating
    Update: We are currently seeing networking issues affecting the Act-On platform. Our team is investigating this issue. We will provide updates here as soon as we have them.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
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