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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 5 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: May 31, 2024, 2:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2024, 11:32 p.m.
    Status: Identified
    Update: We are currently experiencing an issue that may affect API requests, including Act-On Anywhere (AOA) authentication. This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor. Our engineering team is actively working on a fix to restore full functionality as quickly as possible. In the meantime, you may experience disruptions with API requests and AOA authentication. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information or the issue is resolved.
  • Time: May 30, 2024, 7:59 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue that may affect API requests, including Act-On Anywhere (AOA) authentication. This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor. Our engineering team is actively working on a fix to restore full functionality as quickly as possible. In the meantime, you may experience disruptions with API requests and AOA authentication. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information or the issue is resolved.

Updates:

  • Time: May 30, 2024, 8:13 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2024, 11:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 29, 2024, 7:58 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with API requests to the European endpoint (https://api-eu.actonsoftware.com/). This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor. We have successfully implemented a workaround to restore service for API requests. However, to ensure long-term stability, we will perform additional validation upon completion of the vendor's maintenance. In the meantime, please direct your API requests to the North American endpoint (https://api.actonsoftware.com/) for uninterrupted service. We apologize for any inconvenience this may cause and will provide an update when the European endpoint is fully operational. We apologize for any inconvenience this may cause and will provide an update when the European endpoint is resolved.

Updates:

  • Time: May 23, 2024, 9:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 8:01 p.m.
    Status: Monitoring
    Update: Degraded performance issues have now been addressed. Our engineering team are continuing to monitor the improved performance and will update the incident to resolved once results have been verified.
  • Time: May 23, 2024, 5:44 p.m.
    Status: Identified
    Update: We are continuing to work on the solution to the issues experinced with performance on this server. We apologize for the inconvenience this issue is causing our customers, and thank you for your continued patience.
  • Time: May 23, 2024, 11:01 a.m.
    Status: Identified
    Update: Our Engineering and Operations teams have identified the cause of this interruption and are diligently working toward resolution.
  • Time: May 23, 2024, 10:01 a.m.
    Status: Investigating
    Update: We are currently investigating increased reports of degraded performance for customers that operate on server adepci4. Our engineers are on the case and aim to restore functionality as soon as possible.

Updates:

  • Time: Feb. 6, 2024, 10:33 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2024, 10:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 6, 2024, 9:45 p.m.
    Status: Identified
    Update: We've pinpointed the issue causing login failures and are actively working on a resolution.
  • Time: Feb. 6, 2024, 9:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 6, 2024, 9:27 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 5, 2023, 6:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2023, 3:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2023, 2:56 p.m.
    Status: Identified
    Update: We are aware of intermittent slowness across some servers and are working quickly to address the issue.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
To get notified of any status changes to Act-On Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Act-On Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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