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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 8 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: March 16, 2023, 12:21 a.m.
    Status: Resolved
    Update: Our helpdesk provider has resolved the issue. Act-On Connect is now fully operational.
  • Time: March 16, 2023, 12:18 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 15, 2023, 11:39 p.m.
    Status: Investigating
    Update: Our helpdesk provider has resolved the issue. Act-On Connect is now fully operational.

Updates:

  • Time: Jan. 31, 2023, 3:28 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Jan. 31, 2023, 3:03 p.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Jan. 31, 2023, 2:50 p.m.
    Status: Identified
    Update: The issue has been identified by our engineers and they are currently working on a fix. We will keep you updated as information becomes available. We appreciate your patience.
  • Time: Jan. 31, 2023, 2:07 p.m.
    Status: Investigating
    Update: We are currently seeing issues with connections to FTP. Our team is investigating this issue. We will provide updates here as soon as we have them.

Updates:

  • Time: Nov. 28, 2022, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2022, 4:27 p.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Nov. 28, 2022, 3:33 p.m.
    Status: Identified
    Update: We have identified the cause of the slowness across our global network. Our team is working to fix the issue as quickly as they can. We will post an update with further information once the fix is applied. Thank you for your continued patience.
  • Time: Nov. 28, 2022, 2:29 p.m.
    Status: Investigating
    Update: We are currently seeing issues with CI performance and delayed logins. You may experience failed logins at this time Our team is investigating this issue. We will provide updates here as soon as we have them.

Updates:

  • Time: Nov. 25, 2022, 10:41 p.m.
    Status: Resolved
    Update: This incident is now resolved. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Nov. 25, 2022, 9:35 p.m.
    Status: Monitoring
    Update: Our API service provider WS02 have reported that they have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Nov. 25, 2022, 8:09 p.m.
    Status: Investigating
    Update: We have been informed by our REST API service WS02 there is currently degraded performance to API requests. Our team will provide updates here as soon as we have them.

Updates:

  • Time: Aug. 8, 2022, 3:54 p.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Aug. 8, 2022, 1:32 p.m.
    Status: Investigating
    Update: We are currently seeing issues with Data Studio showing the following error message "Failure - failure to retrieve configuration". This issue is only for customers hosted in our US datacentre (forpciXX.actonsoftware.com). Our team is investigating this issue and we will provide updates here as soon as we have them.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
To get notified of any status changes to Act-On Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Act-On Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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