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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 5 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: Jan. 15, 2022, 1:27 a.m.
    Status: Resolved
    Update: Performance has been restored to services.
  • Time: Jan. 15, 2022, 12:51 a.m.
    Status: Monitoring
    Update: We are continuing to monitor as all services have recovered.
  • Time: Jan. 14, 2022, 10:38 p.m.
    Status: Investigating
    Update: We are currently investigating the cause of this issue.

Updates:

  • Time: Jan. 14, 2022, 11:36 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Jan. 14, 2022, 9:55 a.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Jan. 14, 2022, 8:43 a.m.
    Status: Investigating
    Update: We are currently seeing issues with the contact search function running slowly for customers on our US servers. Our team is investigating this issue. We will provide updates here as soon as we have them.

Updates:

  • Time: Jan. 14, 2022, 4:45 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Jan. 14, 2022, 3:37 a.m.
    Status: Monitoring
    Update: We have implemented a fix for Contact Search and the performance of the servers has been restored. We are monitoring the service and servers.
  • Time: Jan. 14, 2022, 2:40 a.m.
    Status: Investigating
    Update: We are currently investigating a performance issue with our Contact Search service. This is causing some performance issues on our servers. We are actively investigating the issue.

Updates:

  • Time: Jan. 12, 2022, 11:06 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Jan. 12, 2022, 8:48 a.m.
    Status: Investigating
    Update: We are currently seeing issues with test emails failing to send in some accounts. Our team is currently investigating this issue and we will provide updates here as soon as we have them.

Updates:

  • Time: Dec. 22, 2021, 9:47 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Dec. 22, 2021, 8:15 a.m.
    Status: Identified
    Update: We have restored partial services access to most affected services including Contact search, SMS, and Event-Triggered Emails email. Forms are still down. We are continuing to work on restoring full functionality to the system.
  • Time: Dec. 22, 2021, 2:33 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is degrading service for Contact Search, Event-Triggered Email, SMS, and Forms

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
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