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Is there an Act-On Software outage?

Act-On Software status: Systems Active

Last checked: 10 minutes ago

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Act-On Software outages and incidents

Outage and incident data over the last 30 days for Act-On Software.

There have been 0 outages or incidents for Act-On Software in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Act-On Software

Outlogger tracks the status of these components for Xero:

Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active
Component Status
Act-On Anywhere Plugin Active
Act-On Application Active
Act-On Connect Active
Adaptive Send Active
Advanced Social Media Active
Authentication and Login Active
Data Studio Active
Email Sending Active
Form Submissions Active
FTP Connector Active
Other Active
REST API Active
SMS Active
Social Media Connectors Active
Website Tracking Beacon Active
Active
Infor Connector Active
Microsoft Dynamics Connector Active
Netsuite Connector Active
Salesforce Connector Active
SugarCRM Connector Active
Zendesk Sell Active

Latest Act-On Software outages and incidents.

View the latest incidents for Act-On Software and check for official updates:

Updates:

  • Time: Dec. 22, 2021, 12:59 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Dec. 22, 2021, 12:11 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is degrading service for both Contact Search and Event Triggered Email.

Updates:

  • Time: Dec. 15, 2021, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 4:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 15, 2021, 4:44 p.m.
    Status: Monitoring
    Update: Access to our services hosted in AWS has been restored. We will continue to monitor the services to verify system stability. To monitor the AWS status directly you can find updates here: https://status.aws.amazon.com/
  • Time: Dec. 15, 2021, 3:49 p.m.
    Status: Investigating
    Update: We are currently investing an issue where some users may be unable to login into their sites.

Updates:

  • Time: Dec. 6, 2021, 11:49 a.m.
    Status: Resolved
    Update: We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Dec. 6, 2021, 9:52 a.m.
    Status: Monitoring
    Update: We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
  • Time: Dec. 6, 2021, 9:11 a.m.
    Status: Investigating
    Update: We are currently seeing issues with a delay in emails being sent for a small group of our customers on adepci1, adepci2, adepci3 and adepci4. Our team is investigating this issue and we will provide updates here as soon as we have them.

Updates:

  • Time: Nov. 3, 2021, 9:53 p.m.
    Status: Resolved
    Update: This morning we experienced an issue on forpci57 where the message composer was not loading for some customers. This caused an issue when attempting to edit or create new email messages. We have resolved this issue. If you continue to experience this problem, please clear your browser caches, and if that does not resolve the issue let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.

Updates:

  • Time: Oct. 7, 2021, 6:19 p.m.
    Status: Resolved
    Update: Logins are now functioning as expected. If you continue to experience issues, contact our support team <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.
  • Time: Oct. 7, 2021, 6:10 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent issues with login to the Act-On platform. Our team is investigating this issue. We will provide updates here as soon as we have them.

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Frequently Asked Questions - Act-On Software

Is there a Act-On Software outage?
The current status of Act-On Software is: Systems Active
Where can I find the official status page of Act-On Software?
The official status page for Act-On Software is here
How can I get notified if Act-On Software is down or experiencing an outage?
To get notified of any status changes to Act-On Software, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Act-On Software every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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