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Is there an Avochato outage?

Avochato status: Systems Active

Last checked: 3 minutes ago

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Avochato outages and incidents

Outage and incident data over the last 30 days for Avochato.

There have been 1 outages or incidents for Avochato in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Avochato

Outlogger tracks the status of these components for Xero:

API Active
avochato.com Active
Mobile Active
Component Status
API Active
avochato.com Active
Mobile Active

Latest Avochato outages and incidents.

View the latest incidents for Avochato and check for official updates:

Updates:

  • Time: Oct. 24, 2024, 10:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2024, 9:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2024, 6:15 p.m.
    Status: Identified
    Update: We are working on an issue with importing, saving, and creating new contacts in inboxes that use custom fields, as well as creating new fields in your inbox. As a temporary workaround, removing custom field columns from CSV uploads and/or API requests will resolve the issue. App load times may be slower than usual while we resolve the underlying issue.

Updates:

  • Time: Sept. 5, 2024, 3:49 a.m.
    Status: Resolved
    Update: Avochato continues to monitor the carrier resolution for calls across inboxes.
  • Time: Sept. 5, 2024, 3:48 a.m.
    Status: Monitoring
    Update: Carrier call issues have been intermittent with resolutions rolling out across many numbers. Avochato is monitoring the resolution.
  • Time: Sept. 5, 2024, 2:23 a.m.
    Status: Investigating
    Update: Avochato is investigating an issue with calls and texts that may be impacting your inbox.

Updates:

  • Time: July 22, 2024, 5:24 p.m.
    Status: Resolved
    Update: We have dug into the underlying connection issue with the Google team and patched the servers. Please contact our support team if you're still having issues accessing the analytics in your Avochato account.
  • Time: July 22, 2024, 4:42 a.m.
    Status: Identified
    Update: Avochato has had several conversations today with Google Cloud, and the issue has been escalated with the highest urgency. Google is still investigating the issue on their end. We will continue to share updates as soon as they become available.
  • Time: July 21, 2024, 3:32 a.m.
    Status: Identified
    Update: We've identified a connectivity issue with a third-party vendor we use for visualizing inbox data. This may impact viewing graphs in the Avochato dashboard and the ability to download CSVs of those tables. Legacy analytics views are not impacted, we will share updates on this status page as a resolution is investigated by our third-party vendor.

Updates:

  • Time: July 8, 2024, 9:18 p.m.
    Status: Resolved
    Update: This issue is now resolved.
  • Time: July 8, 2024, 8:59 p.m.
    Status: Monitoring
    Update: Avochato is monitoring a fix released for select views in the inbox.
  • Time: July 8, 2024, 2:31 p.m.
    Status: Identified
    Update: Some Avochato desktop web users have observed screen-sizing issues on wide screens and in wide-mode inbox views, leading to message readability issues. Avochato is currently investigating the issue and recommends using Classic or Compact views if you are experiencing issues reading messages. Mobile web and app views are unaffected. Rest assured that all content sent and received to end-users via SMS is being delivered over SMS, as this issue is specifically a front-end web issue with specific screen widths.

Updates:

  • Time: April 30, 2024, 8:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2024, 5:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 30, 2024, 5:37 p.m.
    Status: Monitoring
    Update: Avochato is monitoring the results of resumed normal load times in the inbox.
  • Time: April 30, 2024, 5:32 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 30, 2024, 5:29 p.m.
    Status: Identified
    Update: Around 10:05am PT Avochato noticed delays in the loading of messages. This is being investigated with a resolution expected shortly.

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Frequently Asked Questions - Avochato

Is there a Avochato outage?
The current status of Avochato is: Systems Active
Where can I find the official status page of Avochato?
The official status page for Avochato is here
How can I get notified if Avochato is down or experiencing an outage?
To get notified of any status changes to Avochato, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Avochato every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Avochato do?
Avochato is a business text messaging software that helps businesses stay connected with customers through an easy-to-use platform.

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