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Outage and incident data over the last 30 days for Chargebee.
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View the latest incidents for Chargebee and check for official updates:
Description: On 19-Mar-2024 between 04:10 and 05:08 UTC, some customers experienced failures in GET operations due to internal service issues. Our engineering team promptly identified and resolved the issue, restoring services to normal. We sincerely apologize for any inconvenience this may have caused to our customers. It's important to note that this incident solely impacted GET operations; POST operations remained unaffected.
Status: Resolved
Impact: Minor | Started At: March 19, 2024, 8:15 a.m.
Description: HubSpot is now working for all users. They have identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved.
Status: Resolved
Impact: Critical | Started At: March 12, 2024, 4:27 p.m.
Description: We faced internal service issues which caused problems for some customers who were trying to access the Chargebee Merchant Portal. Our engineers have identified and fixed the issue, and the services are now fully operational. Our team is closely monitoring the situation to ensure that everything is running smoothly. If you are still experiencing any issues, please don't hesitate to contact our support team for assistance. We apologize for any inconvenience or disruption. Note: There were no API impacts, only the user interface was affected by the impact.
Status: Resolved
Impact: Minor | Started At: March 11, 2024, 6:01 a.m.
Description: Recently, our subscription_scheduled_changes feature encountered failures, preventing customers from scheduling changes to their subscriptions when contract terms are enabled. This issue stemmed from a recent code update. Remedial steps have been taken to address the bug and the issue is fixed, and we apologize for any inconvenience caused.
Status: Resolved
Impact: Minor | Started At: March 6, 2024, 8:25 a.m.
Description: We experienced issues with our internal service due to which customers faced issues while logging in to Chargebee RevRec Portal. Our engineers have identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team in case you are still facing issues. We apologize for any inconvenience or disruption.
Status: Resolved
Impact: Minor | Started At: March 1, 2024, 8:16 p.m.
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