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Is there an Chargebee outage?

Chargebee status: Systems Active

Last checked: 8 minutes ago

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Chargebee outages and incidents

Outage and incident data over the last 30 days for Chargebee.

There have been 2 outages or incidents for Chargebee in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chargebee

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Component Status

Latest Chargebee outages and incidents.

View the latest incidents for Chargebee and check for official updates:

Updates:

  • Time: March 19, 2024, 8:15 a.m.
    Status: Resolved
    Update: On 19-Mar-2024 between 04:10 and 05:08 UTC, some customers experienced failures in GET operations due to internal service issues. Our engineering team promptly identified and resolved the issue, restoring services to normal. We sincerely apologize for any inconvenience this may have caused to our customers. It's important to note that this incident solely impacted GET operations; POST operations remained unaffected.

Updates:

  • Time: March 12, 2024, 4:36 p.m.
    Status: Resolved
    Update: HubSpot is now working for all users. They have identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved.
  • Time: March 12, 2024, 4:32 p.m.
    Status: Identified
    Update: Hubspot is addressing the issue that prevented HubSpot from loading beginning at 11:33 AM EDT (UTC -04:00) on Mar 12, 2024. They are monitoring performance closely to ensure the software recovers properly.
  • Time: March 12, 2024, 4:27 p.m.
    Status: Investigating
    Update: Our team has identified a major outage with the HubSpot integration since 15:40 UTC. HubSpot's technical team is working on service restoration. Real-time updates on the outage status can be found here: https://status.hubspot.com/incidents/590gy6mpxjhk

Updates:

  • Time: March 11, 2024, 6:01 a.m.
    Status: Resolved
    Update: We faced internal service issues which caused problems for some customers who were trying to access the Chargebee Merchant Portal. Our engineers have identified and fixed the issue, and the services are now fully operational. Our team is closely monitoring the situation to ensure that everything is running smoothly. If you are still experiencing any issues, please don't hesitate to contact our support team for assistance. We apologize for any inconvenience or disruption. Note: There were no API impacts, only the user interface was affected by the impact.

Updates:

  • Time: March 6, 2024, 8:25 a.m.
    Status: Resolved
    Update: Recently, our subscription_scheduled_changes feature encountered failures, preventing customers from scheduling changes to their subscriptions when contract terms are enabled. This issue stemmed from a recent code update. Remedial steps have been taken to address the bug and the issue is fixed, and we apologize for any inconvenience caused.

Updates:

  • Time: March 4, 2024, 1:59 p.m.
    Status: Resolved
    Update: We experienced issues with our internal service due to which customers faced issues while logging in to Chargebee RevRec Portal. Our engineers have identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team in case you are still facing issues. We apologize for any inconvenience or disruption.

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Frequently Asked Questions - Chargebee

Is there a Chargebee outage?
The current status of Chargebee is: Systems Active
Where can I find the official status page of Chargebee?
The official status page for Chargebee is here
How can I get notified if Chargebee is down or experiencing an outage?
To get notified of any status changes to Chargebee, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chargebee every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chargebee do?
A software solution designed to help subscription businesses reduce customer churn and improve retention rates.