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Is there an Buffer outage?

Buffer status: Systems Active

Last checked: 6 minutes ago

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Buffer outages and incidents

Outage and incident data over the last 30 days for Buffer.

There have been 4 outages or incidents for Buffer in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Buffer

Outlogger tracks the status of these components for Xero:

Extension Active
Start Page Active
Billing Active
Login Active
Social Network Integrations Active
Web Platform Active
Social Network Integration Active
Web Platform Active
Account Management Active
Channel Management Active
Creating & Downloading Reports Active
Creating & Managing Ideas Active
Engagement Active
Pablo Active
Publishing Content Active
Retrieving Analytics Active
Scheduling & Managing Content Active
Start Pages Active
Stories Creator Active
Team Management Active
API (https://api.buffer.com) Active
Social Network Integrations Active
Web Platform Active
Android App Active
Blog (https://buffer.com/resources) Active
Create (https://publish.buffer.com/create) Active
iOS App Active
Pablo (https://pablo.buffer.com) Active
Stories Creator (https://buffer.com/instagram-stories-creator) Active
Website (https://buffer.com) Active
Component Status
Extension Active
Start Page Active
Active
Billing Active
Login Active
Active
Social Network Integrations Active
Web Platform Active
Active
Social Network Integration Active
Web Platform Active
Active
Account Management Active
Channel Management Active
Creating & Downloading Reports Active
Creating & Managing Ideas Active
Engagement Active
Pablo Active
Publishing Content Active
Retrieving Analytics Active
Scheduling & Managing Content Active
Start Pages Active
Stories Creator Active
Team Management Active
Active
API (https://api.buffer.com) Active
Social Network Integrations Active
Web Platform Active
Active
Android App Active
Blog (https://buffer.com/resources) Active
Create (https://publish.buffer.com/create) Active
iOS App Active
Pablo (https://pablo.buffer.com) Active
Stories Creator (https://buffer.com/instagram-stories-creator) Active
Website (https://buffer.com) Active

Latest Buffer outages and incidents.

View the latest incidents for Buffer and check for official updates:

Updates:

  • Time: Nov. 20, 2023, 2:24 a.m.
    Status: Resolved
    Update: Google has removed the block against our domain and all start pages now load as normal across all platforms. We are continuing to keep an eye on start pages published to ensure that similar pages are taken down quickly to avoid further issues. At the same time we are exploring options to ensure that Google recognizes individual start page domains as problematic versus the entire start.page space in order to prevent future disruptions against our customers. Thank you to everyone for your patience while we resolved this issue.
  • Time: Nov. 19, 2023, 4:56 p.m.
    Status: Identified
    Update: When visiting start pages from browsers on the desktop and on some browsers on Android, visitors will see a red warning page stating that "The site ahead may contain harmful programs". Visitors may dismiss this warning and continue to the page. However it is not straightforward and we apologize to all our users experiencing negative effects from this issue. A malicious user published a start page on November 18th at around 1 PM UTC. The start page linked to malware being delivered via a google drive link. This start page was reported by third parties and flagged by Google's systems as linking to malware. Unfortunately, instead of blocking the single subdomain, the entire domain has been marked as potentially linking to malware. We have completed the process of removing the content marked as problematic by Google and are awaiting Google to complete it's review of our work so that they may remove start.page from their list of domains marked as potentially containing harmful programs. Once this review is complete, we expect the warning page to be removed. We are once again, very sorry to our customers who depend on start pages.

Updates:

  • Time: Nov. 20, 2023, 2:24 a.m.
    Status: Resolved
    Update: Google has removed the block against our domain and all start pages now load as normal across all platforms. We are continuing to keep an eye on start pages published to ensure that similar pages are taken down quickly to avoid further issues. At the same time we are exploring options to ensure that Google recognizes individual start page domains as problematic versus the entire start.page space in order to prevent future disruptions against our customers. Thank you to everyone for your patience while we resolved this issue.
  • Time: Nov. 19, 2023, 4:56 p.m.
    Status: Identified
    Update: When visiting start pages from browsers on the desktop and on some browsers on Android, visitors will see a red warning page stating that "The site ahead may contain harmful programs". Visitors may dismiss this warning and continue to the page. However it is not straightforward and we apologize to all our users experiencing negative effects from this issue. A malicious user published a start page on November 18th at around 1 PM UTC. The start page linked to malware being delivered via a google drive link. This start page was reported by third parties and flagged by Google's systems as linking to malware. Unfortunately, instead of blocking the single subdomain, the entire domain has been marked as potentially linking to malware. We have completed the process of removing the content marked as problematic by Google and are awaiting Google to complete it's review of our work so that they may remove start.page from their list of domains marked as potentially containing harmful programs. Once this review is complete, we expect the warning page to be removed. We are once again, very sorry to our customers who depend on start pages.

Updates:

  • Time: Nov. 10, 2023, 10:03 p.m.
    Status: Resolved
    Update: We've been able to implement a fix which has resolved the mentioned error. Any post that has failed with the error can now be retried. It should publish without any issues. Thank you so much for bearing with us as we worked on getting this resolved. Wishing you all a restful, error free weekend.
  • Time: Nov. 10, 2023, 3:29 p.m.
    Status: Investigating
    Update: We are currently investigating a spike in for errors for Instagram posts that contain videos. We are seeing video posts fail with the error message of "Hmm, odd! Something appears wonky with the update there. Please get in touch. We'd love to help if we can." We are digging into this and we will be following up with more information to everyone who has reached out to us. We apologise for the trouble this is causing and hope to get Instagram posts sending normally again soon.

Updates:

  • Time: Nov. 10, 2023, 10:03 p.m.
    Status: Resolved
    Update: We've been able to implement a fix which has resolved the mentioned error. Any post that has failed with the error can now be retried. It should publish without any issues. Thank you so much for bearing with us as we worked on getting this resolved. Wishing you all a restful, error free weekend.
  • Time: Nov. 10, 2023, 3:29 p.m.
    Status: Investigating
    Update: We are currently investigating a spike in for errors for Instagram posts that contain videos. We are seeing video posts fail with the error message of "Hmm, odd! Something appears wonky with the update there. Please get in touch. We'd love to help if we can." We are digging into this and we will be following up with more information to everyone who has reached out to us. We apologise for the trouble this is causing and hope to get Instagram posts sending normally again soon.

Updates:

  • Time: Nov. 9, 2023, 9:57 p.m.
    Status: Resolved
    Update: OpenAI has confirmed the resolution on their end. That means the AI Assistant should be back to working as expected. We really appreciate your patience on this one as we waited on this end for the confirmation.
  • Time: Nov. 9, 2023, 12:59 p.m.
    Status: Monitoring
    Update: The AI Assistant of Buffer is continuing to see periodic issues due to the ongoing incident with OpenAI (https://status.openai.com/). While they have implemented some changes on their end, they appear to be working to mitigate some external trouble. We'll continue to monitor and update this page once they confirm that all things are working as expected on their end.
  • Time: Nov. 8, 2023, 8:22 p.m.
    Status: Investigating
    Update: We're sorry to say that our AI Assistant feature is running into some downtime at the moment. It looks like OpenAI, the API tool we use for our AI Assistant, is having an outage currently. We are monitoring the OpenAI status page over here: https://status.openai.com. Once OpenAI's API is fully operational again and we have more information on this, we will update our status page accordingly. We do apologise for hassle that has been caused by this today, and we hope things are back to normal again soon.

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Frequently Asked Questions - Buffer

Is there a Buffer outage?
The current status of Buffer is: Systems Active
Where can I find the official status page of Buffer?
The official status page for Buffer is here
How can I get notified if Buffer is down or experiencing an outage?
To get notified of any status changes to Buffer, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Buffer every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Buffer do?
Buffer helps small businesses manage social media, freeing up time for other tasks. Over 160,000 businesses use it.

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