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Is there an CallRail outage?

CallRail status: Systems Active

Last checked: 7 minutes ago

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CallRail outages and incidents

Outage and incident data over the last 30 days for CallRail.

There have been 2 outages or incidents for CallRail in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CallRail

Outlogger tracks the status of these components for Xero:

Call Recording Active
Call Transcription Active
Email Notifications Active
Reports Active
Web Form Capture Active
Backup Call Routing Active
CallRail Call Tracking Mobile App Active
CallRail Web Application Active
CallRail Wordpress Plugin Active
Call Routing Active
DNI and Keyword Tracking Active
Tracker Creation Active
API Active
Google Ads Active
Google Analytics Active
Google Call Details Forwarding Active
Hubspot Active
Other Integrations Active
Webhooks Active
Lead Center General Active
Lead Center Mobile App Active
Lead Center Web Application Active
MMS Active
SMS Active
Softphone Active
Web Chat Active
Component Status
Call Recording Active
Call Transcription Active
Email Notifications Active
Reports Active
Web Form Capture Active
Active
Backup Call Routing Active
CallRail Call Tracking Mobile App Active
CallRail Web Application Active
CallRail Wordpress Plugin Active
Call Routing Active
DNI and Keyword Tracking Active
Tracker Creation Active
Active
API Active
Google Ads Active
Google Analytics Active
Google Call Details Forwarding Active
Hubspot Active
Other Integrations Active
Webhooks Active
Active
Lead Center General Active
Lead Center Mobile App Active
Lead Center Web Application Active
MMS Active
SMS Active
Softphone Active
Web Chat Active

Latest CallRail outages and incidents.

View the latest incidents for CallRail and check for official updates:

Updates:

  • Time: May 5, 2023, 9:54 p.m.
    Status: Resolved
    Update: We are observing successful MMS delivery across all networks, and our vendor has resolved their incident.
  • Time: May 5, 2023, 7:32 p.m.
    Status: Monitoring
    Update: The vendor has implemented a fix for MMS delivery for the affected subset of long codes. We will continue to monitor the situation.
  • Time: May 5, 2023, 3:48 p.m.
    Status: Investigating
    Update: We're monitoring reports by a vendor of MMS delivery failures when sending messages to multiple networks in the U.S. over subset of long codes. We'll update as more information becomes available.

Updates:

  • Time: April 17, 2023, 5:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2023, 2:55 p.m.
    Status: Identified
    Update: We have identified an incident with our billing provider that is preventing customers from adding or updating their payment methods. We have temporarily disabled any changes to credit cards until the provider resolves this issue.

Updates:

  • Time: April 3, 2023, 7:32 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please note that while not initially reported as an impact, some customers may have seen delays in processing of transcripts and related functionality.
  • Time: April 3, 2023, 5:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 3, 2023, 4:49 p.m.
    Status: Investigating
    Update: We are aware that some users are experiencing slow page loads in the app dashboard and are investigating the issue. Call routing is unaffected, however, Lead Center customers may experience issues handling calls.

Updates:

  • Time: March 30, 2023, 6:32 p.m.
    Status: Resolved
    Update: The issue has been resolved. Customers will need to reconnect any Zaps that were impacted by the issue.
  • Time: March 30, 2023, 3:24 p.m.
    Status: Monitoring
    Update: We are aware of an issue that was recently introduced with the "CallRail" app on Zapier. It impacted setting up new Zaps as well as connections on existing Zaps. We have implemented a potential fix and we are monitoring the results. Please attempt to reconnect any affected Zaps.

Updates:

  • Time: March 27, 2023, 11:57 p.m.
    Status: Resolved
    Update: This issue has been resolved and all systems are operational at this time.
  • Time: March 27, 2023, 9:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are seeing improvements to integrations and logins. We will continue to monitor.
  • Time: March 27, 2023, 9:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 27, 2023, 9:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate reports of 404s on login to the CallRail application with Google, as well as errors when activating a new integration.
  • Time: March 27, 2023, 9:02 p.m.
    Status: Investigating
    Update: We are investigating reports of 404s relating to authorizing Google integrations and logins, as well as potential latency in the application dashboard from 16:28. - 16:39, which has since been resolved"

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Frequently Asked Questions - CallRail

Is there a CallRail outage?
The current status of CallRail is: Systems Active
Where can I find the official status page of CallRail?
The official status page for CallRail is here
How can I get notified if CallRail is down or experiencing an outage?
To get notified of any status changes to CallRail, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CallRail every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here