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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 8 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 3 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
ROAM Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active
Component Status
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
Active
ROAM Active
Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: July 22, 2024, 11:57 a.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue of govDelivery being unavailable. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govDelivery If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: July 22, 2024, 10:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 22, 2024, 10:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 22, 2024, 9:42 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified the issue and are currently implementing a fix.
  • Time: July 22, 2024, 9:42 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified the issue and are currently implementing a fix.
  • Time: July 22, 2024, 9:07 a.m.
    Status: Identified
    Update: Granicus Engineering teams are investigating an issue affecting some customers' access to the govDelivery platform. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: July 22, 2024, 9:07 a.m.
    Status: Identified
    Update: Granicus Engineering teams are investigating an issue affecting some customers' access to the govDelivery platform. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: July 19, 2024, 7:25 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting govDelivery login issues. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govDelivery If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: July 19, 2024, 11:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2024, 11:22 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified the issue and are currently implementing a fix.
  • Time: July 19, 2024, 10:49 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue affecting some customers accessing the govDelivery platform. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: July 19, 2024, 10:49 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue affecting some customers accessing the govDelivery platform. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: July 19, 2024, 9:06 p.m.
    Status: Resolved
    Update: Granicus Engineering Teams have restored services. We apologize for any inconvenience that you have experienced as a result of the global CrowdStrike incident.
  • Time: July 19, 2024, 8:31 p.m.
    Status: Monitoring
    Update: Granicus Engineering Teams are in the final phase to restore all remaining services. Exceptions are noted below. This issue relates to services that were impacted as a result of the global CrowdStrike incident. Products remaining in recovery include: OpenCities - A small subset of four sites are anticipated to be restored within the next 1-4 hours. Individual sites have been communicated to. RS - SIMA - Restoration continuing. Anticipated completion in the next thirty minutes.
  • Time: July 19, 2024, 7:51 p.m.
    Status: Monitoring
    Update: Granicus Engineering Teams are very close to restoring all services with the exceptions as noted below. This issue relates to services that were impacted as a result of the global CrowdStrike incident. We are moving this incident to Monitoring phase and there will be no further updates based upon the progress we have made today. Products in recovery include: OpenCities - A small subset of six sites which are anticipated to be restored within the next 1-6 hours. Individual sites have been communicated to. RS - SIMA - Scheduled to be restored within the next hour. GovQA - Sites restored. Some background services are in process of being restored and should be done within the hour.
  • Time: July 19, 2024, 6:37 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities - Will be restored within the next hour except for 4 customer sites. Technical Support will be reaching out to those sites directly RS - SIMA - Restoration plan determined and is in progress One View - Dynamics - A portion of services have been restored and work is still continuing on remaining services GovQA - Sites restored. Some services are degraded with remedy in process.
  • Time: July 19, 2024, 5:30 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities, RS - SIMA. One View - Dynamics, and GovQA.
  • Time: July 19, 2024, 4:37 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities, RS - SIMA. One View - Dynamics, and GovQA.
  • Time: July 19, 2024, 3:49 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Please see product status below.
  • Time: July 19, 2024, 2:39 p.m.
    Status: Identified
    Update: Granicus Engineering teams have restored some application services and continue to remedy the remaining services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 1:31 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore services that were impacted from the Crowdstrike incident. We will continue to post hourly updates on a product by product basis Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 1:26 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore services that were impacted from the Crowdstrike incident. We will continue to post updates on a product by product on an hourly basis. Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 12:59 p.m.
    Status: Identified
    Update: Granicus Engineering are continuing to restore services to affected Granicus products. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Vision, govMeetings, HigherED, Smartgov, OneView, OneMeeting, GovQA, Grantium Thank you, Granicus Customer Support
  • Time: July 19, 2024, 11:05 a.m.
    Status: Identified
    Update: Granicus Engineering are working to restore services to affected Granicus products. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, Vision, govMeetings, HigherED, Smartgov, OneView, OneMeeting, GovQA Thank you, Granicus Customer Support
  • Time: July 19, 2024, 10:41 a.m.
    Status: Identified
    Update: Granicus Engineering are aware some customers are experiencing issues navigating to Granicus products as a result of a third party issue with Crowdstrike. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, Vision, govMeetings, govRecords, HigherED, Smartgov, OneView, OneMeeting, GovQA Thank you, Granicus Customer Support
  • Time: July 19, 2024, 9:25 a.m.
    Status: Identified
    Update: Granicus Engineering are aware some customers are experiencing issues navigating to Granicus products as a result of a third party issue with Crowdstrike. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Smartgov Thank you, Granicus Customer Support
  • Time: July 19, 2024, 8:48 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2024, 7:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2024, 7:15 a.m.
    Status: Identified
    Update: Granicus Engineering teams continue to work with our vendor to restore services. Our teams will provide updates on this issue until it is fully resolved. Product: OpenCities, govMeetings, govRecords, Firmstep, HigherED, Vision, Smartgov Thank you, Granicus Customer Support
  • Time: July 19, 2024, 6:48 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are working with our vendor to restore services. Our teams will provide updates on this issue until it is fully resolved. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Vision Thank you, Granicus Customer Support
  • Time: July 19, 2024, 5:53 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified a vendor side issue affecting multiple Granicus products. Our teams will provide updates on this issue until it is fully resolved. Products: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Vision Thank you, Granicus Customer Support
  • Time: July 19, 2024, 5:11 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue with a Platform Outage. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: July 19, 2024, 9:06 p.m.
    Status: Resolved
    Update: Granicus Engineering Teams have restored services. We apologize for any inconvenience that you have experienced as a result of the global CrowdStrike incident.
  • Time: July 19, 2024, 8:31 p.m.
    Status: Monitoring
    Update: Granicus Engineering Teams are in the final phase to restore all remaining services. Exceptions are noted below. This issue relates to services that were impacted as a result of the global CrowdStrike incident. Products remaining in recovery include: OpenCities - A small subset of four sites are anticipated to be restored within the next 1-4 hours. Individual sites have been communicated to. RS - SIMA - Restoration continuing. Anticipated completion in the next thirty minutes.
  • Time: July 19, 2024, 7:51 p.m.
    Status: Monitoring
    Update: Granicus Engineering Teams are very close to restoring all services with the exceptions as noted below. This issue relates to services that were impacted as a result of the global CrowdStrike incident. We are moving this incident to Monitoring phase and there will be no further updates based upon the progress we have made today. Products in recovery include: OpenCities - A small subset of six sites which are anticipated to be restored within the next 1-6 hours. Individual sites have been communicated to. RS - SIMA - Scheduled to be restored within the next hour. GovQA - Sites restored. Some background services are in process of being restored and should be done within the hour.
  • Time: July 19, 2024, 6:37 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities - Will be restored within the next hour except for 4 customer sites. Technical Support will be reaching out to those sites directly RS - SIMA - Restoration plan determined and is in progress One View - Dynamics - A portion of services have been restored and work is still continuing on remaining services GovQA - Sites restored. Some services are degraded with remedy in process.
  • Time: July 19, 2024, 5:30 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities, RS - SIMA. One View - Dynamics, and GovQA.
  • Time: July 19, 2024, 4:37 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Products in recovery include: Open Cities, RS - SIMA. One View - Dynamics, and GovQA.
  • Time: July 19, 2024, 3:49 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore application services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Please see product status below.
  • Time: July 19, 2024, 2:39 p.m.
    Status: Identified
    Update: Granicus Engineering teams have restored some application services and continue to remedy the remaining services that were impacted as a result of the global Crowdstrike incident. We will continue to post hourly updates on a product by product basis. Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 1:31 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore services that were impacted from the Crowdstrike incident. We will continue to post hourly updates on a product by product basis Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 1:26 p.m.
    Status: Identified
    Update: Granicus Engineering teams continue to restore services that were impacted from the Crowdstrike incident. We will continue to post updates on a product by product on an hourly basis. Product: See product status below: Thank you, Granicus Customer Support
  • Time: July 19, 2024, 12:59 p.m.
    Status: Identified
    Update: Granicus Engineering are continuing to restore services to affected Granicus products. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Vision, govMeetings, HigherED, Smartgov, OneView, OneMeeting, GovQA, Grantium Thank you, Granicus Customer Support
  • Time: July 19, 2024, 11:05 a.m.
    Status: Identified
    Update: Granicus Engineering are working to restore services to affected Granicus products. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, Vision, govMeetings, HigherED, Smartgov, OneView, OneMeeting, GovQA Thank you, Granicus Customer Support
  • Time: July 19, 2024, 10:41 a.m.
    Status: Identified
    Update: Granicus Engineering are aware some customers are experiencing issues navigating to Granicus products as a result of a third party issue with Crowdstrike. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, Vision, govMeetings, govRecords, HigherED, Smartgov, OneView, OneMeeting, GovQA Thank you, Granicus Customer Support
  • Time: July 19, 2024, 9:25 a.m.
    Status: Identified
    Update: Granicus Engineering are aware some customers are experiencing issues navigating to Granicus products as a result of a third party issue with Crowdstrike. We thank customers for their patience while we work through this issue and apologize for any inconvenience. Our teams will continue to provide updates on this until it is fully resolved. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Smartgov Thank you, Granicus Customer Support
  • Time: July 19, 2024, 8:48 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2024, 7:35 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 19, 2024, 7:15 a.m.
    Status: Identified
    Update: Granicus Engineering teams continue to work with our vendor to restore services. Our teams will provide updates on this issue until it is fully resolved. Product: OpenCities, govMeetings, govRecords, Firmstep, HigherED, Vision, Smartgov Thank you, Granicus Customer Support
  • Time: July 19, 2024, 6:48 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are working with our vendor to restore services. Our teams will provide updates on this issue until it is fully resolved. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Vision Thank you, Granicus Customer Support
  • Time: July 19, 2024, 5:53 a.m.
    Status: Identified
    Update: Granicus Engineering teams have identified a vendor side issue affecting multiple Granicus products. Our teams will provide updates on this issue until it is fully resolved. Products: Open Cities, govMeetings, govRecords, Firmstep, HigherED, Vision Thank you, Granicus Customer Support
  • Time: July 19, 2024, 5:11 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue with a Platform Outage. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: Open Cities, govMeetings, govRecords, Firmstep, HigherED Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: July 16, 2024, 12:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 16, 2024, 12:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 16, 2024, 11:21 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are investigating an issue with a small number of WEBSERVICE integration failures. Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing. number Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please contact us through support.granicus.com Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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