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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 7 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 3 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
API Active
Bluehaven Active
Participant Active
Reporting Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
ROAM Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active
Component Status
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
API Active
Bluehaven Active
Participant Active
Reporting Active
Active
eComment Active
govAccess Vision CMS Active
OpenCities Active
SpeakUp Active
Active
govDelivery Communications Cloud Active
Targeted Messaging Service (TMS) Active
Active
Archive Video Active
Boards & Commissions Active
ClearCast Active
iLegislate Active
InSite Active
IQM2 Active
Legistar Active
Live Video Active
MediaManager Active
Novus Agenda/Video Active
OneMeeting PrimeGov Active
Peak Active
Active
ROAM Active
Active
Amanda Active
GovQA Active
govService U.K. Active
govService U.S. Active
Host Compliance Active
OneView Core Active
OneView Dynamics Active
SIMA Active
SmartGov Active
SmartGov - Reports Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: July 4, 2024, 6:36 p.m.
    Status: Resolved
    Update: Thank you for being patient. This issue has been resolved.
  • Time: July 4, 2024, 4:04 p.m.
    Status: Investigating
    Update: We are currently investigating a performance issue on the govDelivery EHQ CA Platform. Technical Teams are investigating the issue. We shall provide a further update in due course. We sincerely apologize for the inconvenience this is causing
  • Time: July 4, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 4, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 4, 2024, 6:36 p.m.
    Status: Resolved
    Update: Thank you for being patient. This issue has been resolved.
  • Time: July 4, 2024, 4:04 p.m.
    Status: Investigating
    Update: We are currently investigating a performance issue on the govDelivery EHQ CA Platform. Technical Teams are investigating the issue. We shall provide a further update in due course. We sincerely apologize for the inconvenience this is causing
  • Time: July 4, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 4, 2024, 3:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 2, 2024, 10:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2024, 4:06 p.m.
    Status: Monitoring
    Update: The Cloud Service Provider has confirmed the issue is now resolved. Sites are now operational and our teams are continuing to monitor the situation.
  • Time: July 1, 2024, 4:05 p.m.
    Status: Investigating
    Update: The Cloud Service Provider has confirmed the issue is now resolved. Sites are now operational and our teams are continuing to monitor the situation.
  • Time: July 1, 2024, 3:52 p.m.
    Status: Investigating
    Update: We continue to see periodic outages with our storage service from our Cloud provider. We have restored services, however our Cloud provider has not yet confirmed the underlying issue is fully resolved. Our customers may still continue to experience intermittent outages. Further updates will continue to be provided. We apologise for the issues our customers are continuing to experience.
  • Time: July 1, 2024, 2:43 p.m.
    Status: Investigating
    Update: We are currently investigating an issue after applying a fix a short time ago. We shall provide further updates shortly.
  • Time: July 1, 2024, 2:26 p.m.
    Status: Monitoring
    Update: Our cloud provider has implemented a fix for this issue and we are collectively monitoring. We apologise once again for the inconvenience caused.
  • Time: July 1, 2024, 2:04 p.m.
    Status: Identified
    Update: We continue to apologise to our customers for the disruption being caused in relation to this issue. We understand the impact this issue is causing and we are working as hard as possible to resolve this issue as soon as we can. We will continue to post updates here.
  • Time: July 1, 2024, 1:32 p.m.
    Status: Identified
    Update: We apologise once again to the disruption being caused to our customers. We are trying our utmost to resolve this issue as soon as we can. Updates will continue to be provided here.
  • Time: July 1, 2024, 1:09 p.m.
    Status: Identified
    Update: We are continuing to work directly with our cloud provider to resolve this issue as soon as we can. Regular updates will continue to be posted on this page.
  • Time: July 1, 2024, 12:43 p.m.
    Status: Identified
    Update: We sincerely apologise again for the disruption being caused. The issue has been identified and we are continuing to work directly with our cloud provider to resolve it as soon as we can. Regular updates will continue to be posted on this page.
  • Time: July 1, 2024, 12:20 p.m.
    Status: Identified
    Update: We have identified an issue on the govService platform. We are engaged directly with our cloud provider in an effort to speed up resolution. Regular updates will continue to be posted on this page. We sincerely apologise for the inconvenience this is causing and we are doing our utmost to resolve this issue as soon as we possibly can.
  • Time: July 1, 2024, 11:57 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 11:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 11:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 1, 2024, 10:09 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 9:51 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 9:29 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We are also aware some customers maybe experiencing slow performance as well as 504 gateway errors. We sincerely apologise for the inconvenience this is causing
  • Time: July 1, 2024, 9:13 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We sincerely apologise for the inconvenience this is causing
  • Time: July 1, 2024, 8:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Integration issues on the govService Platform. We shall provide a further update in due course. We sincerely apologise for the inconvenience this is causing.

Updates:

  • Time: July 2, 2024, 10:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2024, 4:06 p.m.
    Status: Monitoring
    Update: The Cloud Service Provider has confirmed the issue is now resolved. Sites are now operational and our teams are continuing to monitor the situation.
  • Time: July 1, 2024, 4:05 p.m.
    Status: Investigating
    Update: The Cloud Service Provider has confirmed the issue is now resolved. Sites are now operational and our teams are continuing to monitor the situation.
  • Time: July 1, 2024, 3:52 p.m.
    Status: Investigating
    Update: We continue to see periodic outages with our storage service from our Cloud provider. We have restored services, however our Cloud provider has not yet confirmed the underlying issue is fully resolved. Our customers may still continue to experience intermittent outages. Further updates will continue to be provided. We apologise for the issues our customers are continuing to experience.
  • Time: July 1, 2024, 2:43 p.m.
    Status: Investigating
    Update: We are currently investigating an issue after applying a fix a short time ago. We shall provide further updates shortly.
  • Time: July 1, 2024, 2:26 p.m.
    Status: Monitoring
    Update: Our cloud provider has implemented a fix for this issue and we are collectively monitoring. We apologise once again for the inconvenience caused.
  • Time: July 1, 2024, 2:04 p.m.
    Status: Identified
    Update: We continue to apologise to our customers for the disruption being caused in relation to this issue. We understand the impact this issue is causing and we are working as hard as possible to resolve this issue as soon as we can. We will continue to post updates here.
  • Time: July 1, 2024, 1:32 p.m.
    Status: Identified
    Update: We apologise once again to the disruption being caused to our customers. We are trying our utmost to resolve this issue as soon as we can. Updates will continue to be provided here.
  • Time: July 1, 2024, 1:09 p.m.
    Status: Identified
    Update: We are continuing to work directly with our cloud provider to resolve this issue as soon as we can. Regular updates will continue to be posted on this page.
  • Time: July 1, 2024, 12:43 p.m.
    Status: Identified
    Update: We sincerely apologise again for the disruption being caused. The issue has been identified and we are continuing to work directly with our cloud provider to resolve it as soon as we can. Regular updates will continue to be posted on this page.
  • Time: July 1, 2024, 12:20 p.m.
    Status: Identified
    Update: We have identified an issue on the govService platform. We are engaged directly with our cloud provider in an effort to speed up resolution. Regular updates will continue to be posted on this page. We sincerely apologise for the inconvenience this is causing and we are doing our utmost to resolve this issue as soon as we possibly can.
  • Time: July 1, 2024, 11:57 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 11:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 11:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 1, 2024, 10:09 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and are currently engaging directly with our cloud provider. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 9:51 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We sincerely apologise for the inconvenience this is causing. Further updates will be posted in due course.
  • Time: July 1, 2024, 9:29 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We are also aware some customers maybe experiencing slow performance as well as 504 gateway errors. We sincerely apologise for the inconvenience this is causing
  • Time: July 1, 2024, 9:13 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We sincerely apologise for the inconvenience this is causing
  • Time: July 1, 2024, 8:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with Integration issues on the govService Platform. We shall provide a further update in due course. We sincerely apologise for the inconvenience this is causing.

Updates:

  • Time: June 27, 2024, 9:02 a.m.
    Status: Resolved
    Update: Granicus Engineering teams have reverted back to release 550 to resolve the issues of processes not loading within Customer Portal for several customers.   We apologise for any inconvenience this issue has caused and thank you for being a Granicus customer.   For more details or questions, please get in touch with us through support.granicus.com   Thank you, Granicus Customer Support
  • Time: June 27, 2024, 8:45 a.m.
    Status: Identified
    Update: Granicus Engineering teams are currently investigating an issue with processes and forms not loading on a subset of customers Self environment. Our teams are prioritising resolving this issue and we apologise for any inconvenience it is causing. Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please contact us through support.granicus.com Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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