Is there an Clari outage?
Clari status: Systems Active
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Clari and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Clari and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Clari.
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View the latest incidents for Clari and check for official updates:
Description: At 2024-05-29 19:22 UTC customers reported problems with imports into Groove Flows. With further investigation, a newly implemented capability to restrict \(block\) particular sources of flow imports was determined to be malfunctioning. This capability had only been released to about 10% of Groove’s customer organizations. The error was corrected by 2024-05-30 15:53 UTC and proper import capabilities were restored. No customer data was at risk.
Status: Postmortem
Impact: Minor | Started At: May 29, 2024, 10:44 p.m.
Description: Starting at 2024-05-23 22:44 UTC, we discovered that the “Send with Groove” functionality was not working as expected. We identified the root cause and restored the functionality by rolling back to the previous stable state by 2024-05-30 19:05 UTC. No user information or data was at risk during this incident.
Status: Postmortem
Impact: Minor | Started At: May 29, 2024, 5:40 p.m.
Description: Beginning at 2024-05-28 15:00 UTC, an error in the setup of a code update prevented recipients of “shared call links” from Clari Copilot from being able to view shared calls. The issue was resolved by 2024-05-28 16:45 UTC. No user information or data was at risk during this incident and previously broken links are now restored to a working state.
Status: Postmortem
Impact: Major | Started At: May 28, 2024, 3:47 p.m.
Description: On 2024-05-23 00:49 UTC, a software update was deployed that impacted the Capture module which imports email and calendar activities into Clari’s datasets. We discovered a bug that would have caused Capture to refresh all events instead of only new and changed events. This would have caused a delay in ongoing activity synchronization for all Capture customers. We fixed the issue by 2024-05-23 18:45 UTC. Some customers may have seen delays during the incident in the synchronization of their latest activities into Clari. No data was lost during this incident.
Status: Postmortem
Impact: Minor | Started At: May 23, 2024, 2:52 p.m.
Description: At 2024-05-15 11:55 UTC, a change in our deployment configuration revoked Copilot bot access to send messages to users on Microsoft Teams. The issue was resolved at 2024-05-17 08:06 UTC. During the impact window, users on Microsoft Teams did not receive any notifications from the Copilot bot. No customer data was at risk during this incident.
Status: Postmortem
Impact: Major | Started At: May 17, 2024, 8 a.m.
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