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Is there an IgniteTech outage?

IgniteTech status: Systems Active

Last checked: 3 minutes ago

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IgniteTech outages and incidents

Outage and incident data over the last 30 days for IgniteTech.

There have been 1 outages or incidents for IgniteTech in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IgniteTech

Outlogger tracks the status of these components for Xero:

Field Force Manager Active
Component Status
Field Force Manager Active

Latest IgniteTech outages and incidents.

View the latest incidents for IgniteTech and check for official updates:

Updates:

  • Time: Nov. 18, 2022, 11:43 a.m.
    Status: Resolved
    Update: The incident affecting Push Notifications has been solved. Thank you for your patience.
  • Time: Nov. 18, 2022, 11:01 a.m.
    Status: Investigating
    Update: We are aware that applications load and push notifications on the biznessapps.com portal are facing strong slowness. We are currently investigating the issue.

Updates:

  • Time: Nov. 18, 2022, 8:34 a.m.
    Status: Resolved
    Update: The issue with the BiznessApps website www.biznessapps.com has been resolved and the website is operational.
  • Time: Nov. 18, 2022, 8 a.m.
    Status: Identified
    Update: We are aware that our BiznessApps website www.biznessapps.com is currently inaccessible. Our team is currently investigating the issue.

Updates:

  • Time: Oct. 22, 2022, 7:39 a.m.
    Status: Resolved
    Update: This incident has been resolved. For any issues, please contact Support.
  • Time: Oct. 22, 2022, 7:20 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 22, 2022, 7:17 a.m.
    Status: Monitoring
    Update: We have implemented a fix for the issue and are now monitoring the results. We sincerely apologize for the inconvenience.
  • Time: Oct. 22, 2022, 6:38 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 22, 2022, 6:32 a.m.
    Status: Investigating
    Update: We are currently investigating the issue of 500 Internal Server Error when accessing FogBugz instances and are working to identify the source of the issue reported. We will provide further updates as they become available.

Updates:

  • Time: Dec. 8, 2022, 5:14 p.m.
    Status: Resolved
    Update: As of 17:00 UTC, 8/12/22, we received confirmation that the default in-app disclosure and privacy policy are acceptable and meet the requirements for acceptance into the Google Play Store and that previously rejected apps have been accepted. Should you still be experiencing rejections, please attempt to submit using the default version of all disclosures and privacy policies to ensure there is no policy-related rejection reason. We apologize for any challenges and inconvenience experienced as a result of this issue.
  • Time: Nov. 16, 2022, 12:49 a.m.
    Status: Identified
    Update: As of November 15th, at 3:00 AM UTC, we received the initial confirmation that some apps were still being rejected from the Google Play store. Despite the fact that some apps are being accepted, the changes made previously do not resolve the issue globally. We are working with Google to resolve these issues, and we will continue to provide updates as we get new information.
  • Time: Nov. 11, 2022, 6:55 a.m.
    Status: Monitoring
    Update: We have worked with Google and carefully analyzed all of their requirements and we believe we have now an acceptable global policy that will prevent this kind of app rejection in the future. We are still monitoring the publishing of apps that have been recently submitted to ensure this is fully resolved.
  • Time: Nov. 2, 2022, 3:39 a.m.
    Status: Identified
    Update: We believe we have identified the source of these app rejections and are working to resolve the source of these rejections. We have applied this change to a couple of previously rejected apps and are monitoring the results. We will provide further updates as they become available.
  • Time: Oct. 31, 2022, 8:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 31, 2022, 7:27 p.m.
    Status: Investigating
    Update: Beginning in October, some BiznessApps customers’ apps have been rejected for publication in the Google Play store. This issue does not impact apps that have already been successfully published — only new submissions. We are working with Google to identify the cause of the rejections and resolve them moving forward. We will update this status page as we get more information.

Updates:

  • Time: Sept. 23, 2022, 11:50 p.m.
    Status: Resolved
    Update: As of 14:30 UTC, we implemented a potential solution for the issue related to case creation and update via email by cleaning up the database and rebooting the database server. We can no longer reproduce the issue identified. A small number of customers may still see duplicate tickets created, we are aware of this possibility and ask that customers affected open a ticket at https://support.fogbugz.com/hc/en-us. We apologize for any inconvenience or difficulty you may have experienced as a result of this issue.
  • Time: Sept. 23, 2022, 4:19 p.m.
    Status: Monitoring
    Update: As of 14:30 UTC, we implemented a potential solution for the issue related to case creation and update via email by cleaning up the database and rebooting the database server. We can no longer reproduce the issue identified. A small number of customers may still see duplicate tickets created, we are aware of this possibility and ask that customers affected open a ticket at https://support.fogbugz.com/hc/en-us. We apologize for any inconvenience or difficulty you may have experienced as a result of this issue.
  • Time: Sept. 22, 2022, 8:28 p.m.
    Status: Investigating
    Update: We are currently investigating the issue relating case creation or updating by email and we are working to identify the source of the issue reported. We will provide further updates as they become available.

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Frequently Asked Questions - IgniteTech

Is there a IgniteTech outage?
The current status of IgniteTech is: Systems Active
Where can I find the official status page of IgniteTech?
The official status page for IgniteTech is here
How can I get notified if IgniteTech is down or experiencing an outage?
To get notified of any status changes to IgniteTech, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IgniteTech every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IgniteTech do?
IgniteTech offers a platform for essential software solutions used by customers.

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