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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 6 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: Sept. 16, 2019, 11:36 a.m.
    Status: Resolved
    Update: This has now been resolved and was caused by an issue with a server data processing routine. We apologise for any inconvenience caused.
  • Time: Sept. 16, 2019, 7:53 a.m.
    Status: Investigating
    Update: We are investigating reports of delays in overspeed events appearing in the Fleet Management portal as well as Fleet Management dashboard data not showing. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Sept. 16, 2019, 11:36 a.m.
    Status: Resolved
    Update: This has now been resolved and was caused by an issue with a server data processing routine. We apologise for any inconvenience caused.
  • Time: Sept. 16, 2019, 7:53 a.m.
    Status: Investigating
    Update: We are investigating reports of delays in overspeed events appearing in the Fleet Management portal as well as Fleet Management dashboard data not showing. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Sept. 6, 2019, 12:59 p.m.
    Status: Resolved
    Update: The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: Sept. 6, 2019, 11:10 a.m.
    Status: Identified
    Update: We are starting to see traffic flowing in again, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: Sept. 6, 2019, 11:02 a.m.
    Status: Investigating
    Update: Our third-party provider are currently investigating an issue on the KPN network and in turn have escalated this to the network
  • Time: Sept. 6, 2019, 10:45 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: Sept. 6, 2019, 12:59 p.m.
    Status: Resolved
    Update: The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: Sept. 6, 2019, 11:10 a.m.
    Status: Identified
    Update: We are starting to see traffic flowing in again, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: Sept. 6, 2019, 11:02 a.m.
    Status: Investigating
    Update: Our third-party provider are currently investigating an issue on the KPN network and in turn have escalated this to the network
  • Time: Sept. 6, 2019, 10:45 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: Aug. 22, 2019, 11:25 a.m.
    Status: Resolved
    Update: The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: Aug. 22, 2019, 11:25 a.m.
    Status: Resolved
    Update: The Lightfoot servers have now finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: Aug. 22, 2019, 9:41 a.m.
    Status: Identified
    Update: Our third-party provider has fixed this issue and we are seeing traffic flowing in again, there will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers works to clear the backlog of incoming data.
  • Time: Aug. 22, 2019, 9:41 a.m.
    Status: Identified
    Update: Our third-party provider has fixed this issue and we are seeing traffic flowing in again, there will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers works to clear the backlog of incoming data.
  • Time: Aug. 22, 2019, 9:39 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.
  • Time: Aug. 22, 2019, 9:39 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers, as a result the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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