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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 2 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: Aug. 13, 2019, 3:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2019, 3:32 p.m.
    Status: Monitoring
    Update: We are seeing the load returning back to normal levels
  • Time: Aug. 13, 2019, 3:02 p.m.
    Status: Identified
    Update: Our engineering team has identified the cause as one of our backend API servers suddenly experiencing an unusually high load, we are working to address this.
  • Time: Aug. 13, 2019, 2:46 p.m.
    Status: Investigating
    Update: Our engineering team is investigating reports of slowdown and page timeouts in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Aug. 13, 2019, 3:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2019, 3:32 p.m.
    Status: Monitoring
    Update: We are seeing the load returning back to normal levels
  • Time: Aug. 13, 2019, 3:02 p.m.
    Status: Identified
    Update: Our engineering team has identified the cause as one of our backend API servers suddenly experiencing an unusually high load, we are working to address this.
  • Time: Aug. 13, 2019, 2:46 p.m.
    Status: Investigating
    Update: Our engineering team is investigating reports of slowdown and page timeouts in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Aug. 13, 2019, 12:14 p.m.
    Status: Resolved
    Update: Our engineering team has resolved the issue that caused delays between a vehicle exceeding the vehicle/road speed limit and the resulting event report being available in the Fleet Management portal. This issue was caused by a delayed server processing task. We apologise for any inconvenience this problem may have caused.
  • Time: Aug. 13, 2019, 12:09 p.m.
    Status: Identified
    Update: Our engineering team is investigating reports of delays in overspeed events appearing in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Aug. 13, 2019, 12:14 p.m.
    Status: Resolved
    Update: Our engineering team has resolved the issue that caused delays between a vehicle exceeding the vehicle/road speed limit and the resulting event report being available in the Fleet Management portal. This issue was caused by a delayed server processing task. We apologise for any inconvenience this problem may have caused.
  • Time: Aug. 13, 2019, 12:09 p.m.
    Status: Identified
    Update: Our engineering team is investigating reports of delays in overspeed events appearing in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

Updates:

  • Time: Aug. 13, 2019, 8:14 a.m.
    Status: Resolved
    Update: Our engineering team has resolved an issue causing restricted data visibility within the Fleet Management portal. We apologise for any inconvenience.
  • Time: Aug. 13, 2019, 8:14 a.m.
    Status: Identified
    Update: Our engineering team is investigating reports of restricted data visibility within the Fleet Management portal.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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