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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 4 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: Dec. 1, 2023, 2:08 p.m.
    Status: Resolved
    Update: After a period of monitoring, we are now confident that this issue has been resolved.
  • Time: Oct. 26, 2023, 2:43 p.m.
    Status: Identified
    Update: We've noticed an increase in latest location delays from Lightfoot devices today. Our team is actively addressing this issue to restore stability. We apologise for any inconvenience caused and thank you for your continued patience while we address these delays.
  • Time: Oct. 20, 2023, 10:17 a.m.
    Status: Identified
    Update: Vehicle latest location delays on tracking have stabilised, but our investigation is ongoing. Historical reporting and the operation of Lightfoot devices In-cab remain unaffected. We apologise for any inconvenience caused and thank you for your patience as we work towards a complete resolution.
  • Time: Oct. 20, 2023, 10:17 a.m.
    Status: Identified
    Update: Vehicle latest location delays on tracking have stabilised, but our investigation is ongoing. Historical reporting and the operation of Lightfoot devices In-cab remain unaffected. We apologise for any inconvenience caused and thank you for your patience as we work towards a complete resolution.
  • Time: Oct. 13, 2023, 3:21 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue where a number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.
  • Time: Oct. 13, 2023, 3:21 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue where a number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

Updates:

  • Time: July 21, 2023, 7:45 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2023, 1:04 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue where a small number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

Updates:

  • Time: July 21, 2023, 7:45 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2023, 1:04 p.m.
    Status: Investigating
    Update: We are investigating an intermittent issue where a small number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

Updates:

  • Time: June 19, 2023, 1:09 p.m.
    Status: Resolved
    Update: This incident has been resolved and all data should be up to date across the Lightfoot Product System.
  • Time: June 19, 2023, 9:46 a.m.
    Status: Investigating
    Update: We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

Updates:

  • Time: June 19, 2023, 1:09 p.m.
    Status: Resolved
    Update: This incident has been resolved and all data should be up to date across the Lightfoot Product System.
  • Time: June 19, 2023, 9:46 a.m.
    Status: Investigating
    Update: We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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