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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 2 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: June 2, 2023, 7:38 a.m.
    Status: Resolved
    Update: The backlog of data has now cleared, and data on the Fleet Management Portal is now up to date.
  • Time: June 2, 2023, 7:38 a.m.
    Status: Resolved
    Update: The backlog of data has now cleared, and data on the Fleet Management Portal is now up to date.
  • Time: June 1, 2023, 4:18 p.m.
    Status: Monitoring
    Update: Our third-party supplier is in the process of restoring services gradually across their systems, and we can see data flowing from Lightfoot devices to the Lightfoot server. Tracking information may still be delayed while our system works through the backlog of data.
  • Time: June 1, 2023, 4:18 p.m.
    Status: Monitoring
    Update: Our third-party supplier is in the process of restoring services gradually across their systems, and we can see data flowing from Lightfoot devices to the Lightfoot server. Tracking information may still be delayed while our system works through the backlog of data.
  • Time: June 1, 2023, 12:33 p.m.
    Status: Identified
    Update: Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data. This means that some vehicle tracking information may be temporarily delayed via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost.
  • Time: June 1, 2023, 12:33 p.m.
    Status: Identified
    Update: Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data. This means that some vehicle tracking information may be temporarily delayed via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost.

Updates:

  • Time: March 29, 2023, 12:25 p.m.
    Status: Resolved
    Update: This issue is resolved.
  • Time: March 29, 2023, 9:57 a.m.
    Status: Monitoring
    Update: The performance of the Fleet Portal has returned to normal. We are continuing to monitor this issue closely.
  • Time: March 29, 2023, 8:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Fleet Management portal being intermittently unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

Updates:

  • Time: March 29, 2023, 12:25 p.m.
    Status: Resolved
    Update: This issue is resolved.
  • Time: March 29, 2023, 9:57 a.m.
    Status: Monitoring
    Update: The performance of the Fleet Portal has returned to normal. We are continuing to monitor this issue closely.
  • Time: March 29, 2023, 8:47 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with the Fleet Management portal being intermittently unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

Updates:

  • Time: Feb. 2, 2023, 5:21 p.m.
    Status: Resolved
    Update: The Lightfoot server has completed processing the backlog of delayed data, and all historical data should now show in the Fleet Management portal and other interfaces. We apologise for any inconvenience caused.
  • Time: Feb. 2, 2023, 1:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the Lightfoot server is processing the backlog of data.
  • Time: Feb. 2, 2023, 10:41 a.m.
    Status: Investigating
    Update: We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some historical vehicle tracking information may be temporarily unavailable via the Fleet Management portal and other interfaces. No data will be lost. We apologise for any inconvenience caused.

Updates:

  • Time: Feb. 2, 2023, 5:21 p.m.
    Status: Resolved
    Update: The Lightfoot server has completed processing the backlog of delayed data, and all historical data should now show in the Fleet Management portal and other interfaces. We apologise for any inconvenience caused.
  • Time: Feb. 2, 2023, 1:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the Lightfoot server is processing the backlog of data.
  • Time: Feb. 2, 2023, 10:41 a.m.
    Status: Investigating
    Update: We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some historical vehicle tracking information may be temporarily unavailable via the Fleet Management portal and other interfaces. No data will be lost. We apologise for any inconvenience caused.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.