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Is there an Lightfoot outage?

Lightfoot status: Systems Active

Last checked: 2 minutes ago

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Lightfoot outages and incidents

Outage and incident data over the last 30 days for Lightfoot.

There have been 3 outages or incidents for Lightfoot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lightfoot

Outlogger tracks the status of these components for Xero:

Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active
Component Status
Driver Mobile App Active
Fleet Management API (data.lightfoot.co.uk) Active
Fleet Management Portal (my.lightfoot.co.uk) Active

Latest Lightfoot outages and incidents.

View the latest incidents for Lightfoot and check for official updates:

Updates:

  • Time: April 13, 2022, 6:34 p.m.
    Status: Resolved
    Update: This issue is now resolved.
  • Time: April 13, 2022, 6:34 p.m.
    Status: Monitoring
    Update: The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: April 13, 2022, 1:11 p.m.
    Status: Monitoring
    Update: We are seeing traffic from devices flowing in again. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: April 13, 2022, 12:10 p.m.
    Status: Identified
    Update: The issue has been identified as a cellular network outage, the network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.
  • Time: April 13, 2022, 11:44 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: April 13, 2022, 6:34 p.m.
    Status: Resolved
    Update: This issue is now resolved.
  • Time: April 13, 2022, 6:34 p.m.
    Status: Monitoring
    Update: The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: April 13, 2022, 1:11 p.m.
    Status: Monitoring
    Update: We are seeing traffic from devices flowing in again. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: April 13, 2022, 12:10 p.m.
    Status: Identified
    Update: The issue has been identified as a cellular network outage, the network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.
  • Time: April 13, 2022, 11:44 a.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: March 4, 2022, 7:13 a.m.
    Status: Resolved
    Update: The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: March 4, 2022, 7:13 a.m.
    Status: Resolved
    Update: The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.
  • Time: March 3, 2022, 6:22 p.m.
    Status: Monitoring
    Update: We are seeing traffic from devices flowing in again, since actions taken at 17:00 UTC. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: March 3, 2022, 6:22 p.m.
    Status: Monitoring
    Update: We are seeing traffic from devices flowing in again, since actions taken at 17:00 UTC. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: March 3, 2022, 3:20 p.m.
    Status: Identified
    Update: A root-cause has been identified and resolving actions are underway. In-cab Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.
  • Time: March 3, 2022, 3:20 p.m.
    Status: Identified
    Update: A root-cause has been identified and resolving actions are underway. In-cab Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.
  • Time: March 3, 2022, 2:16 p.m.
    Status: Investigating
    Update: We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: Jan. 18, 2022, 10:25 p.m.
    Status: Resolved
    Update: Device traffic has returned to normal levels and the Lightfoot servers have finished processing the data backlog. Any remaining missing data will be transmitted when vehicles next drive. We apologise for any inconvenience caused
  • Time: Jan. 18, 2022, 5:37 p.m.
    Status: Monitoring
    Update: We are starting to see traffic from devices flowing again, although we are awaiting confirmation that the issue is fully resolved. There will continue to be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: Jan. 18, 2022, 3:18 p.m.
    Status: Identified
    Update: The network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.
  • Time: Jan. 18, 2022, 12:31 p.m.
    Status: Identified
    Update: We are currently experiencing a drop in traffic from Lightfoot devices as a result of a cellular network outage. This is being urgently investigated by the network provider. The tracking information displayed on the Fleet Management Portal may be out-of-date during this outage. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Updates:

  • Time: Jan. 18, 2022, 10:25 p.m.
    Status: Resolved
    Update: Device traffic has returned to normal levels and the Lightfoot servers have finished processing the data backlog. Any remaining missing data will be transmitted when vehicles next drive. We apologise for any inconvenience caused
  • Time: Jan. 18, 2022, 5:37 p.m.
    Status: Monitoring
    Update: We are starting to see traffic from devices flowing again, although we are awaiting confirmation that the issue is fully resolved. There will continue to be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.
  • Time: Jan. 18, 2022, 3:18 p.m.
    Status: Identified
    Update: The network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.
  • Time: Jan. 18, 2022, 12:31 p.m.
    Status: Identified
    Update: We are currently experiencing a drop in traffic from Lightfoot devices as a result of a cellular network outage. This is being urgently investigated by the network provider. The tracking information displayed on the Fleet Management Portal may be out-of-date during this outage. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

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Frequently Asked Questions - Lightfoot

Is there a Lightfoot outage?
The current status of Lightfoot is: Systems Active
Where can I find the official status page of Lightfoot?
The official status page for Lightfoot is here
How can I get notified if Lightfoot is down or experiencing an outage?
To get notified of any status changes to Lightfoot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lightfoot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lightfoot do?
Introducing Lightfoot, a fleet management solution for petrol, diesel, and electric vehicles, with in-cab coaching and driver rewards.

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