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Is there an Lob outage?

Lob status: Systems Active

Last checked: 5 minutes ago

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Lob outages and incidents

Outage and incident data over the last 30 days for Lob.

There have been 2 outages or incidents for Lob in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lob

Outlogger tracks the status of these components for Xero:

API Active
Dashboard Active
Webhooks Active
Component Status
API Active
Dashboard Active
Webhooks Active

Latest Lob outages and incidents.

View the latest incidents for Lob and check for official updates:

Updates:

  • Time: April 25, 2023, 4:37 p.m.
    Status: Resolved
    Update: The impact from this issue has been resolved. All mail is flowing as expected.
  • Time: April 24, 2023, 7:41 p.m.
    Status: Monitoring
    Update: Systems have scaled up to meet demand and orders are once again being rendered promptly.
  • Time: April 24, 2023, 7:01 p.m.
    Status: Identified
    Update: Our systems are failing to scale up in demand to increased order volumes, and order rendering is delayed. Proof PDFs and thumbnails will take longer than usual to become visible.

Updates:

  • Time: April 24, 2023, 6:59 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: April 21, 2023, 11:02 p.m.
    Status: Monitoring
    Update: Order rendering times have returned to normal. We will continue to monitor system performance.
  • Time: April 21, 2023, 10:41 p.m.
    Status: Investigating
    Update: We are experiencing delays in one of our rendering components. Proof PDFs and thumbnails will take longer to become available than usual. Mail delivery will not be affected by this issue.
  • Time: April 21, 2023, 10:38 p.m.
    Status: Investigating
    Update: We are experiencing delays in one of rendering components. Orders will take longer to render than usual. Mail delivery will not be delayed by this issue.

Updates:

  • Time: April 17, 2023, 11:31 p.m.
    Status: Resolved
    Update: Our systems are continuing to render orders on time.
  • Time: April 17, 2023, 11:11 p.m.
    Status: Monitoring
    Update: We have quarantined the problematic orders, and rendering times have returned to normal. We will continue to monitor system performance.
  • Time: April 17, 2023, 10:58 p.m.
    Status: Identified
    Update: A number of orders were submitted with badly constructed PDFs that are taking excessively long times to process. We are taking remedial action to quarantine those orders and unblock processing.
  • Time: April 17, 2023, 10:07 p.m.
    Status: Investigating
    Update: Our rendering infrastructure is running behind which is causing delays in order rendering.

Updates:

  • Time: March 30, 2023, 6:34 p.m.
    Status: Resolved
    Update: Rendering is no longer delayed, All systems operating normally.
  • Time: March 30, 2023, 5:01 p.m.
    Status: Identified
    Update: Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard, we have identified the issue and are actively fixing it.

Updates:

  • Time: March 12, 2023, 3:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 12, 2023, 8:21 a.m.
    Status: Identified
    Update: Webhooks between the hours of 11:00 AM - 1:00 PM PT may be unavailable temporarily.

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Frequently Asked Questions - Lob

Is there a Lob outage?
The current status of Lob is: Systems Active
Where can I find the official status page of Lob?
The official status page for Lob is here
How can I get notified if Lob is down or experiencing an outage?
To get notified of any status changes to Lob, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lob every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lob do?
Lob is an automated direct mail platform that offers scalable, personalized, and measurable mail services. Book a demo to learn more.

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