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Is there an LogRocket outage?

LogRocket status: Systems Active

Last checked: 8 minutes ago

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LogRocket outages and incidents

Outage and incident data over the last 30 days for LogRocket.

There have been 0 outages or incidents for LogRocket in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LogRocket

Outlogger tracks the status of these components for Xero:

Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active
Component Status
Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active

Latest LogRocket outages and incidents.

View the latest incidents for LogRocket and check for official updates:

Updates:

  • Time: June 15, 2023, 10:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2023, 9:05 p.m.
    Status: Monitoring
    Update: Processing is caught up and stable - we're monitoring to make sure the datastore is stable.
  • Time: June 15, 2023, 7:01 p.m.
    Status: Identified
    Update: We are investigating an issue with secondary search indexing. Data collection and session replay are not impacted

Updates:

  • Time: May 26, 2023, 1:42 a.m.
    Status: Resolved
    Update: The backlog has been completely processed and all systems are now up to date.
  • Time: May 25, 2023, 11:42 p.m.
    Status: Monitoring
    Update: We have resolved the issue and anticipate the backlog of events to take 1 to to 2 hours to complete.
  • Time: May 25, 2023, 5:07 p.m.
    Status: Identified
    Update: We have identified a cause and are working towards a resolution.
  • Time: May 25, 2023, 4:25 p.m.
    Status: Investigating
    Update: We are investigating an issue with secondary search indexing. Data collection and session replay are not impacted.

Updates:

  • Time: May 11, 2023, 12:12 p.m.
    Status: Resolved
    Update: After working with our vendor we believe things stabilized overnight. We will be monitoring throughout the day on Thursday.
  • Time: May 10, 2023, 11:47 p.m.
    Status: Monitoring
    Update: We are working with our vendor to implement a resolution to our secondary search databases stability issues and expect to have the issue resolved completely in the next few hours.
  • Time: May 10, 2023, 9:45 p.m.
    Status: Identified
    Update: We are continuing efforts with our vendor to resolve a stability issue with a secondary search database.
  • Time: May 10, 2023, 5:03 p.m.
    Status: Identified
    Update: Processing systems are now up-to-date, but we are continuing to investigate and monitor the service causing the original delay.
  • Time: May 10, 2023, 3:46 p.m.
    Status: Identified
    Update: We have identified an issue causing the performance degradation and are working with a vendor to resolve the issue.
  • Time: May 10, 2023, 3 p.m.
    Status: Investigating
    Update: We are investigating processing delays that impacts a small subset of metrics and filters. Session collection is not impacted, and the majority of metrics and filters are not impacted by the processing delay. We will update as we identify and work to resolve the processing delay.

Updates:

  • Time: March 15, 2023, 3:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2023, 1:49 a.m.
    Status: Identified
    Update: We've identified the problem and are working on a resolution.
  • Time: March 15, 2023, 1:11 a.m.
    Status: Investigating
    Update: We're investigating ingestion delays in our metrics pipeline.

Updates:

  • Time: Jan. 20, 2023, 2 p.m.
    Status: Resolved
    Update: We've seen no additional performance degradation after our mitigation work.
  • Time: Jan. 19, 2023, 3:41 p.m.
    Status: Monitoring
    Update: We have completed processing of our primary indexing backlog, session filtering and metrics will be mostly up-to-date. Our secondary processing system is currently processing and includes some metrics, issues and alerting.
  • Time: Jan. 19, 2023, 8:15 a.m.
    Status: Monitoring
    Update: We have identified the cause of the issue, applied a fix and have begun processing the backlog of events.
  • Time: Jan. 19, 2023, 5:03 a.m.
    Status: Identified
    Update: We have restored some indexing to the database but are continuing to fully resolve the situation.
  • Time: Jan. 19, 2023, 1 a.m.
    Status: Identified
    Update: We are continuing to work with our vendor to remedy the situation. Session data collection continues to be unaffected, but secondary indexing that powers search and metrics continues to be delayed.
  • Time: Jan. 18, 2023, 8:02 p.m.
    Status: Identified
    Update: We are continuing to work with our vendor to resolve the issue.
  • Time: Jan. 18, 2023, 6 p.m.
    Status: Identified
    Update: We are continuing to work with our vendor to resolve the issue with ingesting new data.
  • Time: Jan. 18, 2023, 4:24 p.m.
    Status: Identified
    Update: We have identified the issue with our database vendor and are working with them to remedy the situation.
  • Time: Jan. 18, 2023, 3:41 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting our primary search database. Searching for sessions, loading metric charts, issues and alerting are all impacted. Session data collection has not been impacted.

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Frequently Asked Questions - LogRocket

Is there a LogRocket outage?
The current status of LogRocket is: Systems Active
Where can I find the official status page of LogRocket?
The official status page for LogRocket is here
How can I get notified if LogRocket is down or experiencing an outage?
To get notified of any status changes to LogRocket, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LogRocket every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LogRocket do?
LogRocket provides insights into user issues, enabling efficient software development.

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