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Is there an LogRocket outage?

LogRocket status: Systems Active

Last checked: a minute ago

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LogRocket outages and incidents

Outage and incident data over the last 30 days for LogRocket.

There have been 0 outages or incidents for LogRocket in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LogRocket

Outlogger tracks the status of these components for Xero:

Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active
Component Status
Alerts Active
Auth0 Multi-factor Authentication Active
Auth0 User Authentication Active
Dashboard Active
Issues Active
Metrics Active
Session Collection Active
Streaming Data Export Active
Timeline Active
Active
GitHub Integration Active
Intercom Integration Active
Slack Integration Active

Latest LogRocket outages and incidents.

View the latest incidents for LogRocket and check for official updates:

Updates:

  • Time: Dec. 8, 2022, 5:12 a.m.
    Status: Resolved
    Update: All systems are functioning normally again.
  • Time: Dec. 8, 2022, 3:01 a.m.
    Status: Identified
    Update: We have completed recovery work on the data store and are beginning to backfill search, metrics, and issues data. This process will take several hours to complete and we will continue to monitor the system during that time. No data will be lost. While the backfill is in progress, metrics alerts will not trigger or resolve.
  • Time: Dec. 8, 2022, 1:45 a.m.
    Status: Investigating
    Update: We are investigating performance and availability issues with our primary search database. This impacts searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

Updates:

  • Time: Dec. 5, 2022, 6:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2022, 6:27 p.m.
    Status: Monitoring
    Update: A fix has been deployed and we're monitoring as session collection catches up.
  • Time: Dec. 5, 2022, 6:02 p.m.
    Status: Identified
    Update: We have identified the issue with session ingestion and are working to deploy a solution.

Updates:

  • Time: Nov. 15, 2022, 9:47 p.m.
    Status: Resolved
    Update: We believe the provider issues have been resolved and will be working with them to ensure this does not happen again.
  • Time: Nov. 15, 2022, 3:28 a.m.
    Status: Monitoring
    Update: The largest piece of a remediation has been rolled out by our provider. We expect further updates to take time, but believe the most disruptive issue has been resolved.
  • Time: Nov. 14, 2022, 3:20 p.m.
    Status: Identified
    Update: We're experiencing constrained compute availability from our hosting provider. This may affect performance and stability of the user-facing dashboards as our infrastructure prioritizes data collection and integrity. Our team is working to increase capacity.

Updates:

  • Time: Nov. 13, 2022, 9:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2022, 6:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2022, 5:50 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the LogRocket dashboard is not serving requests.

Updates:

  • Time: Oct. 25, 2022, 1:30 a.m.
    Status: Resolved
    Update: We've worked around the issue, and will be performing a larger maintenance overnight but at this time the issue appears to be resolved.
  • Time: Oct. 24, 2022, 7:59 p.m.
    Status: Identified
    Update: We are working with our vendor to resolve performance issues with our primary search database. The issue is impacting performance of searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

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Frequently Asked Questions - LogRocket

Is there a LogRocket outage?
The current status of LogRocket is: Systems Active
Where can I find the official status page of LogRocket?
The official status page for LogRocket is here
How can I get notified if LogRocket is down or experiencing an outage?
To get notified of any status changes to LogRocket, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LogRocket every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does LogRocket do?
LogRocket provides insights into user issues, enabling efficient software development.

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