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Is there an Mixpanel outage?

Mixpanel status: Systems Active

Last checked: 6 minutes ago

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Mixpanel outages and incidents

Outage and incident data over the last 30 days for Mixpanel.

There have been 3 outages or incidents for Mixpanel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mixpanel

Outlogger tracks the status of these components for Xero:

Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active
Component Status
Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active

Latest Mixpanel outages and incidents.

View the latest incidents for Mixpanel and check for official updates:

Updates:

  • Time: Feb. 7, 2024, 10:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2024, 10:26 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2024, 9:30 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 7, 2024, 8:40 p.m.
    Status: Investigating
    Update: We are experiencing delays with our data ingestion pipeline. As a result, data from 6am PST onward may be delayed for a subset of projects. No data is being lost. We appreciate your patience while our engineers work to restore functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

Updates:

  • Time: Feb. 7, 2024, 8:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 7, 2024, 6:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 7, 2024, 5:56 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. A subset of customers are experiencing an increased error rate for our /engage endpoint. This is impacting reports leveraging cohorts which query date ranges larger than 40 days. This has also impacted cohort sync integrations.
  • Time: Feb. 7, 2024, 5:52 p.m.
    Status: Investigating
    Update: A subset of projects are experiencing issues loading reports utilizing cohort analysis and an increased error rate for cohort sync integrations. Our engineers are working to fix this issue as quickly as possible. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

Updates:

  • Time: Feb. 7, 2024, 12:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2024, 10:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 6, 2024, 9:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 6, 2024, 9:50 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors for the /import API using service account authentication and are currently looking into the issue.

Updates:

  • Time: Feb. 5, 2024, 9:31 p.m.
    Status: Resolved
    Update: We identified a Data Pipeline export delay affecting some US-based projects. The delay led to some hourly exports taking longer to complete. A fix has been released for hourly exports going forward. Past data will be fixed when sync runs for the pipeline.

Updates:

  • Time: Feb. 6, 2024, 9:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2024, 3:11 p.m.
    Status: Monitoring
    Update: The recent delays experienced with Export Pipelines in EU have been addressed by the previous fix. Our Engineering team have diligently worked to rectify the issue, and services are now operating as expected. We will publish an update here when the issue is considered fully resolved. As of now, our monitoring systems indicate that all services are functioning normally. However, our on-call team will continue to closely monitor the situation to ensure uninterrupted service delivery within our export SLA. We apologize for any inconvenience this incident may have caused and appreciate your patience and understanding as we worked to resolve it. Should you encounter any further issues or have any concerns, please do not hesitate to reach out to our Support team.
  • Time: Feb. 6, 2024, 5:01 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 5, 2024, 5:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 5, 2024, 10:24 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 5, 2024, 10:24 a.m.
    Status: Investigating
    Update: We are currently experiencing delays in exports setup through our Pipelines functionality that is affecting some of our EU customers. Thank you for your patience as the Engineering team investigates this. If you have additional questions, please reach out to <a href="https://help.mixpanel.com/hc/en-us/requests/new">support</a>.

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Frequently Asked Questions - Mixpanel

Is there a Mixpanel outage?
The current status of Mixpanel is: Systems Active
Where can I find the official status page of Mixpanel?
The official status page for Mixpanel is here
How can I get notified if Mixpanel is down or experiencing an outage?
To get notified of any status changes to Mixpanel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mixpanel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mixpanel do?
A service that enables easy event analytics for data-driven learning and insights. Join us in building a smarter world.

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