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Is there an Mixpanel outage?

Mixpanel status: Systems Active

Last checked: 3 minutes ago

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Mixpanel outages and incidents

Outage and incident data over the last 30 days for Mixpanel.

There have been 3 outages or incidents for Mixpanel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mixpanel

Outlogger tracks the status of these components for Xero:

Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active
Component Status
Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active

Latest Mixpanel outages and incidents.

View the latest incidents for Mixpanel and check for official updates:

Updates:

  • Time: Feb. 2, 2024, 1:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2024, 1:11 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 2, 2024, 12:54 a.m.
    Status: Investigating
    Update: We are experiencing degraded performance loading pages in our WebApp. We appreciate your patience while our engineers work to restore normal functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Feb. 1, 2024, 4:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2024, 9:51 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 1, 2024, 9:10 a.m.
    Status: Investigating
    Update: Projects in our EU cluster are experiencing issues loading reports and exporting data through the API endpoint mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible. We truly appreciate your patience and apologize for the inconvenience.

Updates:

  • Time: Jan. 23, 2024, 7:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 23, 2024, 6:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 23, 2024, 3:02 p.m.
    Status: Investigating
    Update: our engineering team continues to investigate the issue with higher latencies. Thanks so much for your patience while we review this
  • Time: Jan. 23, 2024, 12:47 p.m.
    Status: Investigating
    Update: Our team has recently been alerted that there's an increase in latency for our /import endpoint for data ingestion, which can slow down sending data to Mixpanel in large volumes. No data is being lost . We appreciate your patience while our engineers investigate the situation. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Jan. 12, 2024, 6:30 p.m.
    Status: Resolved
    Update: We identified a delay with our identity management system around Jan 11 ~4 PM PST where it took more than 24 hours for identity management mappings to reflect their merged state in reports. As a result, reports such as Funnels may have shown a decrease in conversion. The delay has since been resolved, and merges should now propagate in reports within 24 hours.

Updates:

  • Time: Jan. 11, 2024, 1:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 10, 2024, 11:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 10, 2024, 11:09 p.m.
    Status: Identified
    Update: The ID Merge delay mentioned in this incident has now been resolved. However, there is currently an ingestion delay related to this incident. As a result, real-time event data is delayed. No data is being lost. A fix has been implemented for the ingestion delay, and we will continue to provide additional updates on this incident.
  • Time: Jan. 10, 2024, 8:48 p.m.
    Status: Investigating
    Update: We are experiencing delays with our identity management system. As a result, ID Merge and $identify, $merge, and $create_alias events are delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

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Frequently Asked Questions - Mixpanel

Is there a Mixpanel outage?
The current status of Mixpanel is: Systems Active
Where can I find the official status page of Mixpanel?
The official status page for Mixpanel is here
How can I get notified if Mixpanel is down or experiencing an outage?
To get notified of any status changes to Mixpanel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mixpanel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mixpanel do?
A service that enables easy event analytics for data-driven learning and insights. Join us in building a smarter world.

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