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Is there an Mixpanel outage?

Mixpanel status: Systems Active

Last checked: 6 minutes ago

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Mixpanel outages and incidents

Outage and incident data over the last 30 days for Mixpanel.

There have been 3 outages or incidents for Mixpanel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mixpanel

Outlogger tracks the status of these components for Xero:

Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active
Component Status
Data Collection Active
Data Export API Active
JavaScript Library CDN Active
Query API Active
Website Active

Latest Mixpanel outages and incidents.

View the latest incidents for Mixpanel and check for official updates:

Updates:

  • Time: Dec. 7, 2023, 1:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2023, 10:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 6, 2023, 10:01 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 6, 2023, 9:20 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 6, 2023, 8:58 p.m.
    Status: Investigating
    Update: A subset of U.S. projects are experiencing issues loading reports. Our engineers are working to fix this issue as quickly as possible. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact Support at [email protected].

Updates:

  • Time: Dec. 1, 2023, 4:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2023, 12:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 1, 2023, 8:19 a.m.
    Status: Identified
    Update: The engineering team has issued a fix and reports are loading for most of the affected customers. The team is still working on reviewing the situation for a small subset of the affected customers.
  • Time: Dec. 1, 2023, 8:17 a.m.
    Status: Investigating
    Update: A subset of projects are experiencing issues loading reports and exporting data through the API endpoint mixpanel.com/api/2.0/. Our engineers are working to fix this issue as quickly as possible. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

Updates:

  • Time: Nov. 3, 2023, 11:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2023, 7:17 p.m.
    Status: Monitoring
    Update: The real-time functionality of /import has now been restored for most projects. We are continuing to monitor for any further issues.
  • Time: Nov. 3, 2023, 5:55 p.m.
    Status: Monitoring
    Update: We are continuing to monitor while the enqueued events are being processed. Our current estimation to process the backlog of data is around ~2 hours for most projects before real-time functionality of /import is restored. We will continue to provide additional updates on the situation as new information becomes available.
  • Time: Nov. 3, 2023, 1:04 p.m.
    Status: Monitoring
    Update: We are continuing to monitor while the enqueued events are processed. Given the substantial backlog, we anticipate that this processing may require a considerable amount of time to complete. Although we are unable to provide an ETA at this moment, we will continue to update this incident as soon as new information becomes available.
  • Time: Nov. 3, 2023, 10:10 a.m.
    Status: Monitoring
    Update: We have pinpointed the problem responsible for the delays and have implemented a solution. We are currently monitoring the result, we will provide additional updates on the situation once it is resolved.
  • Time: Nov. 3, 2023, 9:23 a.m.
    Status: Identified
    Update: We are experiencing delays with our event data ingestion pipeline. As a result, real-time event data sent through /import is delayed. This incident also affects any integrations sending data through /import. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Oct. 31, 2023, 12:24 a.m.
    Status: Resolved
    Update: A subset of projects experienced Query API degradation, causing issues loading reports and exporting data through the query API endpoint. The Engineering team deployed a fix to address the issue on October 30th at ~4:50 pm PST. Query requests are now returning data normally. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Updates:

  • Time: Oct. 24, 2023, 3:19 a.m.
    Status: Resolved
    Update: We had an incident where /import and other APIs that use Auth Service Accounts were running into 504 errors. This incident started at at 4:58pm PT and was fixed by 7:44pm PT. If you experienced any errors during this time, we ask that you replay the events that were sent with /import.

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Frequently Asked Questions - Mixpanel

Is there a Mixpanel outage?
The current status of Mixpanel is: Systems Active
Where can I find the official status page of Mixpanel?
The official status page for Mixpanel is here
How can I get notified if Mixpanel is down or experiencing an outage?
To get notified of any status changes to Mixpanel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Mixpanel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Mixpanel do?
A service that enables easy event analytics for data-driven learning and insights. Join us in building a smarter world.

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