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Is there an Nutshell outage?

Nutshell status: Systems Active

Last checked: 7 minutes ago

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Nutshell outages and incidents

Outage and incident data over the last 30 days for Nutshell.

There have been 1 outages or incidents for Nutshell in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutshell

Outlogger tracks the status of these components for Xero:

Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active
Component Status
Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active

Latest Nutshell outages and incidents.

View the latest incidents for Nutshell and check for official updates:

Updates:

  • Time: Nov. 14, 2024, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 14, 2024, 8:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 14, 2024, 8:18 p.m.
    Status: Investigating
    Update: We are currently investigating reports of Nutshell users unable to log into their account.

Updates:

  • Time: Oct. 31, 2024, 3:14 p.m.
    Status: Resolved
    Update: On Thursday, October 30, at 7:40pm eastern time, Nutshell began to experience app slowness. At 8:00pm, access to Nutshell was largely unavailable, and customers could not log in. At 10:15pm, our team restored access to the Nutshell app, and customers could log in and access their account. From 10:30pm to approximately 2:30a, Nutshell was available, but background processing was delayed, so email sync, bulk edits, imports and exports may have taken longer than usual. No data stored in Nutshell was affected during this issue. All outgoing Nutshell Campaigns & emails have resumed correctly. During this downtime, Nutshell Forms, Scheduler and Landing Pages may have failed to load. Connected Form submissions were queued and have been received. We tracked down the source of the issue to a job queuing service, and our team is working to prevent future issues like this. We are sorry for the trouble, and we're working every day to make Nutshell powerful, reliable and secure.

Updates:

  • Time: Dec. 8, 2023, 8:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 8, 2023, 2:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 8, 2023, 12:34 p.m.
    Status: Investigating
    Update: Nutshell is experiencing a DDOS which is causing the login page to be unresponsive. The issue is under investigation

Updates:

  • Time: Dec. 7, 2023, 6:36 p.m.
    Status: Resolved
    Update: For approximately 12 hours, customers were unable to view their drafted and sent Broadcasts, Newsletters, and Drip Sequences due to an out of sequence database migration. During this time, scheduled messages sent as normal and no customer data was impacted. The migration has since been fixed and this issue is resolved, and we've taken steps to prevent this type of issue going forward.

Updates:

  • Time: Oct. 30, 2023, 9:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 8:17 p.m.
    Status: Identified
    Update: Our public marketing site, www.nutshell.com is currently down due to an issue with upstream vendors Kinsta and Cloudflare. You can continue to log in via https://app.nutshell.com/

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Frequently Asked Questions - Nutshell

Is there a Nutshell outage?
The current status of Nutshell is: Systems Active
Where can I find the official status page of Nutshell?
The official status page for Nutshell is here
How can I get notified if Nutshell is down or experiencing an outage?
To get notified of any status changes to Nutshell, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutshell every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutshell do?
Nutshell is a comprehensive growth software that includes CRM, email marketing, and contact management to assist sales teams in closing more deals. Discover more.

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