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Is there an Nutshell outage?

Nutshell status: Systems Active

Last checked: 5 minutes ago

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Nutshell outages and incidents

Outage and incident data over the last 30 days for Nutshell.

There have been 1 outages or incidents for Nutshell in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutshell

Outlogger tracks the status of these components for Xero:

Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active
Component Status
Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active

Latest Nutshell outages and incidents.

View the latest incidents for Nutshell and check for official updates:

Updates:

  • Time: Oct. 12, 2023, 4:16 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2023, 3:06 p.m.
    Status: Monitoring
    Update: We have implemented a change to our email click system, and are monitoring it to ensure reliable delivery.
  • Time: Aug. 29, 2023, 2:35 p.m.
    Status: Investigating
    Update: We are investigating an issue where some customers using Google Workspace had emails sent from Nutshell falsely detected as phishing. We believe that it has been resolved for new outbound messages, and we are investigating potential side effects, including messages regarding rate limiting.

Updates:

  • Time: May 20, 2023, 8:14 p.m.
    Status: Resolved
    Update: Clear event for email - nutshell.com (mail01.nutshell.com); SMTP Email - mail01 (mail01.nutshell.com): Connection refused
  • Time: May 20, 2023, 8:10 p.m.
    Status: Identified
    Update: Outage event for email - nutshell.com (mail01.nutshell.com); SMTP Email - mail01 (mail01.nutshell.com): Connection refused

Updates:

  • Time: Aug. 26, 2022, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 26, 2022, 3:09 p.m.
    Status: Identified
    Update: We have identified a problem which is preventing customers from creating or editing Nutshell Marketing campaigns. We are awaiting an update from an upstream provider.

Updates:

  • Time: July 19, 2022, 5:39 p.m.
    Status: Resolved
    Update: Our team has addressed the issues that caused error pages and slowness loading pages throughout Nutshell this morning.
  • Time: July 19, 2022, 3:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2022, 3:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2022, 2:54 p.m.
    Status: Investigating
    Update: Some customers are experiencing slow load times and frequent errors in Nutshell, our team is actively investigating.

Updates:

  • Time: June 29, 2022, 9:03 p.m.
    Status: Resolved
    Update: We resolved an issue that impacted Nutshell availability for approximately 18 minutes. Our application fleet lost connectivity to a primary caching server, following a temporary misconfiguration. No data was lost during this outage. We're sorry for the inconvenience.
  • Time: June 29, 2022, 8:51 p.m.
    Status: Identified
    Update: Nutshell is unavailable to many customers — our team has identified the issue with a caching service and is implementing a fix. We expect a resolution in the next 15 minutes.

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Frequently Asked Questions - Nutshell

Is there a Nutshell outage?
The current status of Nutshell is: Systems Active
Where can I find the official status page of Nutshell?
The official status page for Nutshell is here
How can I get notified if Nutshell is down or experiencing an outage?
To get notified of any status changes to Nutshell, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutshell every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutshell do?
Nutshell is a comprehensive growth software that includes CRM, email marketing, and contact management to assist sales teams in closing more deals. Discover more.

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