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Is there an Nutshell outage?

Nutshell status: Systems Active

Last checked: 4 minutes ago

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Nutshell outages and incidents

Outage and incident data over the last 30 days for Nutshell.

There have been 1 outages or incidents for Nutshell in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutshell

Outlogger tracks the status of these components for Xero:

Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active
Component Status
Billing Active
Business card scanner Active
Click-to-call Active
File uploads Active
Google Apps mail integration Active
Inbound email Active
Nutshell application Active
Nutshell Intelligence Active
Nutshell Marketing outgoing email Active
Nutshell Support Active

Latest Nutshell outages and incidents.

View the latest incidents for Nutshell and check for official updates:

Updates:

  • Time: Feb. 6, 2019, 11:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 6, 2019, 9:24 p.m.
    Status: Monitoring
    Update: The billing page is fully operational again, and we will continue to monitor.
  • Time: Feb. 6, 2019, 8:35 p.m.
    Status: Identified
    Update: An issue has been identified with our billing page. It should be resolved shortly, but in the meantime, if you need immediate changes to your billing information, please contact our customer experience team directly. They can be reached at 888-336-8808, from 9 to 4 EST.

Updates:

  • Time: Feb. 4, 2019, 5:05 p.m.
    Status: Resolved
    Update: For a period of about 45 minutes, Nutshell experienced increased load which resulted in slowdowns and error screens for some users. The issue has been resolved and root causes identified. We're working hard on fixes to keep Nutshell fast and stable for all users.

Updates:

  • Time: Feb. 1, 2019, 1:05 p.m.
    Status: Resolved
    Update: This morning at 7:40am, EST, we encountered a 17 minute outage, caused by a failure of a crucial caching service. Our team was promptly notified, and Nutshell was back online 17 minutes later. No data was lost. We're sorry for the trouble, and we'll investigate how to prevent this type of problem in the future. Thanks for using Nutshell!

Updates:

  • Time: Jan. 9, 2019, 9:43 p.m.
    Status: Resolved
    Update: Over the past three days, some of our customers encountered slowdowns in accessing Nutshell. We're sorry for the trouble. As of 4pm, Wednesday, January 9, our team has tested, deployed, and confirmed a fix that has resolved the performance problem. As always, we keep charts on this page, powered by a third party, to demonstrate our commitment to performance. I'm sorry for the trouble, and I'm eager to get back to our industry-leading speediness! -Andy

Updates:

  • Time: July 16, 2018, 8:43 p.m.
    Status: Resolved
    Update: Nutshell exports are back to normal.
  • Time: July 16, 2018, 7:58 p.m.
    Status: Identified
    Update: We have added resources to help work through the slow exports, and are monitoring the effectiveness of this solution.
  • Time: July 16, 2018, 7:42 p.m.
    Status: Investigating
    Update: Data exports from Nutshell are currently experiencing some slowdowns. We will keep this page updated as we identify and resolve this issue.

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Frequently Asked Questions - Nutshell

Is there a Nutshell outage?
The current status of Nutshell is: Systems Active
Where can I find the official status page of Nutshell?
The official status page for Nutshell is here
How can I get notified if Nutshell is down or experiencing an outage?
To get notified of any status changes to Nutshell, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutshell every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutshell do?
Nutshell is a comprehensive growth software that includes CRM, email marketing, and contact management to assist sales teams in closing more deals. Discover more.

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