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Is there an Onehub outage?

Onehub status: Systems Active

Last checked: a minute ago

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Onehub outages and incidents

Outage and incident data over the last 30 days for Onehub.

There have been 1 outages or incidents for Onehub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Onehub

Outlogger tracks the status of these components for Xero:

Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active
Component Status
Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active

Latest Onehub outages and incidents.

View the latest incidents for Onehub and check for official updates:

Updates:

  • Time: Sept. 21, 2023, 4:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 1:19 a.m.
    Status: Investigating
    Update: Our team is aware that our toll-free phone number is not responding and we are investigating. To reach us by phone, please dial 425-644-7774 or email us at [email protected]. Thank you for your patience.

Updates:

  • Time: June 21, 2023, 7:17 a.m.
    Status: Resolved
    Update: The backlog is continuing to progress and we expect will be caught up in the next couple of hours.
  • Time: June 20, 2023, 9:45 p.m.
    Status: Monitoring
    Update: We've identified the cause and implemented a fix to try and help catch up with the backlog. We're currently monitoring things and will post an update with an expected resolution time when we are able to determine one.
  • Time: June 20, 2023, 8:46 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing activity to update slowly. This means activity for recent events may take longer to appear on the activity page than normal. Related features like notification summaries, new file, new message, and new comment emails are also delayed. Individual file activity listed under the history/audit trail tab is unaffected.

Updates:

  • Time: Jan. 6, 2023, 8:28 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Jan. 6, 2023, 8:21 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 6, 2023, 8:21 p.m.
    Status: Monitoring
    Update: A fix has been applied and our team is monitoring the results.
  • Time: Jan. 6, 2023, 7:03 p.m.
    Status: Identified
    Update: Our team has identified the root cause of the issue and is currently working on a fix to implement. This page will be updated when more details are available.
  • Time: Jan. 6, 2023, 5:27 p.m.
    Status: Investigating
    Update: Our team has discovered an issue where Video and Audio files shared via Secure Links are not correctly displaying previews. We are investigating and will update this page when we have more information.

Updates:

  • Time: Oct. 19, 2022, 12:41 a.m.
    Status: Resolved
    Update: The backlog with search processing is resolved, and all search functions are working as expected.
  • Time: Oct. 18, 2022, 10:21 p.m.
    Status: Monitoring
    Update: We are currently experiencing a backlog that is delaying updates to search results. This could cause newly created items from appearing in search results until things are caught up. We've identified the root cause and are working on a strategy to speed up the backlog.

Updates:

  • Time: July 11, 2022, 1:24 a.m.
    Status: Resolved
    Update: This incident has been resolved and all services are operational.
  • Time: July 11, 2022, 1:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the service.
  • Time: July 11, 2022, 1:03 a.m.
    Status: Identified
    Update: We have identified the cause of the issue and are working on a resolution.

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Frequently Asked Questions - Onehub

Is there a Onehub outage?
The current status of Onehub is: Systems Active
Where can I find the official status page of Onehub?
The official status page for Onehub is here
How can I get notified if Onehub is down or experiencing an outage?
To get notified of any status changes to Onehub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Onehub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Onehub do?
Onehub enables businesses to securely share and manage files in the cloud. Safely share files, data, and information using our cloud storage system.

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