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Is there an Onehub outage?

Onehub status: Systems Active

Last checked: 5 minutes ago

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Onehub outages and incidents

Outage and incident data over the last 30 days for Onehub.

There have been 1 outages or incidents for Onehub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Onehub

Outlogger tracks the status of these components for Xero:

Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active
Component Status
Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active

Latest Onehub outages and incidents.

View the latest incidents for Onehub and check for official updates:

Updates:

  • Time: June 27, 2022, 5:06 p.m.
    Status: Resolved
    Update: The upgrade is complete and Office 365 integration has been restored.
  • Time: June 27, 2022, 2:58 p.m.
    Status: Identified
    Update: The Office 365 integration is currently unavailable. We have identified the issue and are performing system updates to repair the integration. We will post updates as soon as they are available.

Updates:

  • Time: June 24, 2022, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 24, 2022, 7:50 p.m.
    Status: Identified
    Update: A fix has been implemented and we are monitoring the results. All services are restored including file uploads.
  • Time: June 24, 2022, 7:26 p.m.
    Status: Identified
    Update: We are continuing to monitor changes to the infrastructure. The estimated ETA for complete restoration is 1 PM Pacific.
  • Time: June 24, 2022, 6:17 p.m.
    Status: Identified
    Update: Users are currently unable to upload new files, create new folders, or create new Workspaces. We are deploying a fix for the issue. The fix requires changes to our infrastructure and is currently running. Barring unforeseen circumstances, the estimated ETA for complete restoration is 1 PM Pacific.
  • Time: June 24, 2022, 3:45 p.m.
    Status: Identified
    Update: Our team has identified the cause of the issue and is working on a fix.
  • Time: June 24, 2022, 2:09 p.m.
    Status: Investigating
    Update: The ability to upload files is currently not responding. We are investigating and will update this page as soon as details are available.

Updates:

  • Time: Sept. 30, 2021, 11:56 p.m.
    Status: Resolved
    Update: Activity is now fully caught up and should be working normally.
  • Time: Sept. 30, 2021, 10:20 p.m.
    Status: Monitoring
    Update: The backlog continues to drain. We're currently under 2 hours behind and expect to be caught up in the next hour or so.
  • Time: Sept. 30, 2021, 9:39 p.m.
    Status: Monitoring
    Update: An issue in our activity system has caused a small backlog. There is currently a 2.5 hour delay before new activity will show up on the Activity tab or be sent via notification emails. This does not affect the File History (Audit Trail) available when viewing an individual file. We believe we have addressed the root cause and are currently monitoring the backlog to ensure it gets processed.

Updates:

  • Time: June 2, 2021, 9:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2021, 8:06 p.m.
    Status: Monitoring
    Update: We identified an issue affecting outgoing email delivery causing delays starting around 9 PM UTC on 6/1/2021. We've fixed the issue that caused the delays and are now working through a backlog of delayed deliveries.

Updates:

  • Time: April 2, 2021, 11:46 p.m.
    Status: Resolved
    Update: We've fixed the issue causing this problem.
  • Time: April 2, 2021, 10:11 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent failures to save files back to a workspace when they are created or edited using the Office Online integration.

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Frequently Asked Questions - Onehub

Is there a Onehub outage?
The current status of Onehub is: Systems Active
Where can I find the official status page of Onehub?
The official status page for Onehub is here
How can I get notified if Onehub is down or experiencing an outage?
To get notified of any status changes to Onehub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Onehub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Onehub do?
Onehub enables businesses to securely share and manage files in the cloud. Safely share files, data, and information using our cloud storage system.

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