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Is there an Onehub outage?

Onehub status: Systems Active

Last checked: 47 seconds ago

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Onehub outages and incidents

Outage and incident data over the last 30 days for Onehub.

There have been 1 outages or incidents for Onehub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Onehub

Outlogger tracks the status of these components for Xero:

Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active
Component Status
Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active

Latest Onehub outages and incidents.

View the latest incidents for Onehub and check for official updates:

Updates:

  • Time: Aug. 3, 2018, 11:16 p.m.
    Status: Resolved
    Update: FTP performance appears to have stabilized.
  • Time: Aug. 3, 2018, 9:01 p.m.
    Status: Investigating
    Update: We are currently investigating reports of slow response times with the FTP gateway and issues connecting.

Updates:

  • Time: Dec. 5, 2017, 11:22 p.m.
    Status: Resolved
    Update: We have resolved an issue where search requests were being disproportionately queued to a single server. Search should be working normally again.
  • Time: Dec. 5, 2017, 10:39 p.m.
    Status: Monitoring
    Update: The internal service responsible for powering our search engine was experiencing much higher than normal load. We restarted our search service and will continue monitoring things for the next hour. We will also attempt to identity the root cause for the increased load.
  • Time: Dec. 5, 2017, 10:18 p.m.
    Status: Investigating
    Update: We have received reports of intermittent 500 errors when attempting to search for anything in Onehub. We are currently investigating the issue and will report back as soon as we have more information.

Updates:

  • Time: Sept. 14, 2017, 3:25 p.m.
    Status: Resolved
    Update: Our team has resolved the slow response times and the website is now responding as expected.
  • Time: Sept. 14, 2017, 2:16 p.m.
    Status: Investigating
    Update: We have received reports that some users are experiencing longer than normal response times when accessing the website. Our team is currently investigating the cause.

Updates:

  • Time: Aug. 14, 2017, 3:06 p.m.
    Status: Resolved
    Update: Our team has resolved the file display issue for Internet Explorer users. Users should refresh the page or sign-out and sign-in to view files on Internet Explorer.
  • Time: Aug. 14, 2017, 2:28 p.m.
    Status: Investigating
    Update: We have received reports that some users using Internet Explorer are unable to view files. Our team is looking into the cause. Users can view files using an alternative browser (Chrome, Firefox, Safari, Edge, etc.).

Updates:

  • Time: June 27, 2017, 9:50 p.m.
    Status: Resolved
    Update: There have been no issues since the fix was put in place. Access levels have also returned to normal, so we are confident this has been resolved.
  • Time: June 27, 2017, 9:43 p.m.
    Status: Monitoring
    Update: We have fixed the underlying issue that caused the outage. Service should be restored for everyone and we are closely monitoring for any other issues.
  • Time: June 27, 2017, 9:40 p.m.
    Status: Identified
    Update: We have identified what appears to have caused the outage and are currently working to restore service.
  • Time: June 27, 2017, 9:35 p.m.
    Status: Investigating
    Update: Our site is currently down and we are investigating the issue.

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Frequently Asked Questions - Onehub

Is there a Onehub outage?
The current status of Onehub is: Systems Active
Where can I find the official status page of Onehub?
The official status page for Onehub is here
How can I get notified if Onehub is down or experiencing an outage?
To get notified of any status changes to Onehub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Onehub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Onehub do?
Onehub enables businesses to securely share and manage files in the cloud. Safely share files, data, and information using our cloud storage system.

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