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Is there an Onehub outage?

Onehub status: Systems Active

Last checked: 3 minutes ago

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Onehub outages and incidents

Outage and incident data over the last 30 days for Onehub.

There have been 1 outages or incidents for Onehub in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Onehub

Outlogger tracks the status of these components for Xero:

Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active
Component Status
Activity Active
FTP Active
Outgoing Email Active
Previews Active
Search Active
Two Factor Authentication Active
Website Active
Active
DocuSign Active
Google Drive Active
Microsoft Office Online Active

Latest Onehub outages and incidents.

View the latest incidents for Onehub and check for official updates:

Updates:

  • Time: Nov. 9, 2018, 12:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2018, 9:46 p.m.
    Status: Identified
    Update: We have identified a cause, but are still working on a solution. Thank you for your patience.
  • Time: Nov. 8, 2018, 2:24 p.m.
    Status: Investigating
    Update: We've received reports of some users unable to successfully get the edit screen to appear when editing a file in Google Drive. We are currently looking into the cause.

Updates:

  • Time: Nov. 1, 2018, 2:31 a.m.
    Status: Resolved
    Update: The issue affecting watermarked files has been resolved. Thanks for your patience!
  • Time: Nov. 1, 2018, 12:57 a.m.
    Status: Identified
    Update: We believe we have found the cause of the issue and are working on a resolution.
  • Time: Oct. 31, 2018, 11:39 p.m.
    Status: Investigating
    Update: We're investigating an issue that appears to prevent previews from working on files that support watermarks if watermarks is enabled for the workspace.

Updates:

  • Time: Oct. 14, 2018, 3:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 14, 2018, 3:23 a.m.
    Status: Monitoring
    Update: The server issue has been resolved and we are currently monitoring performance.
  • Time: Oct. 14, 2018, 3:19 a.m.
    Status: Identified
    Update: We've identified an issue with one of our server instances responsible for FTP connections and are working on resolving it.
  • Time: Oct. 14, 2018, 3:08 a.m.
    Status: Investigating
    Update: We're currently experiencing an outage with our FTP service. We are working on restoring this functionality as soon as possible.

Updates:

  • Time: Sept. 11, 2018, 3:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2018, 3:28 p.m.
    Status: Monitoring
    Update: Our SMS provider has resolved the immediate issue and is continuing to monitor the status. Users should now be able to log in via SMS codes.
  • Time: Sept. 11, 2018, 3:12 p.m.
    Status: Identified
    Update: Users who use SMS codes for Two-Factor Authentication may notice an error upon attempting to sign-in. Our SMS provider has identified the underlying cause of the issue and is working on a resolution. Users who use an Authenticator App should not be affected.

Updates:

  • Time: Aug. 17, 2018, 4:57 p.m.
    Status: Resolved
    Update: We received reports that some users were getting a 404 error after clicking on the "Move" or "Copy" buttons in the "Move / Copy" dialog. We tracked down the cause of the issue and a fix was pushed out.

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Frequently Asked Questions - Onehub

Is there a Onehub outage?
The current status of Onehub is: Systems Active
Where can I find the official status page of Onehub?
The official status page for Onehub is here
How can I get notified if Onehub is down or experiencing an outage?
To get notified of any status changes to Onehub, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Onehub every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Onehub do?
Onehub enables businesses to securely share and manage files in the cloud. Safely share files, data, and information using our cloud storage system.

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