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Is there an Ordergroove outage?

Ordergroove status: Systems Active

Last checked: 5 minutes ago

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Ordergroove outages and incidents

Outage and incident data over the last 30 days for Ordergroove.

There have been 0 outages or incidents for Ordergroove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ordergroove

Outlogger tracks the status of these components for Xero:

BigCommerce API & Webhooks Active
Ordergroove Integration Active
Magento Integration Active
Admin Dashboard (previously RC3) Active
Analytics & Reporting Active
APIs Active
Order Placement Active
Subscription Creation Active
Subscription Offers Active
Salesforce Commerce Cloud (US) Active
Ordergroove App - Shopify SSO Active
Ordergroove App - Subscription Creation & Webhooks Active
Ordergroove App - Subscription Manager (previously SMI) Active
Shopify API & Mobile Active
Shopify Checkout Active
Component Status
Active
BigCommerce API & Webhooks Active
Ordergroove Integration Active
Active
Magento Integration Active
Active
Admin Dashboard (previously RC3) Active
Analytics & Reporting Active
APIs Active
Order Placement Active
Subscription Creation Active
Subscription Offers Active
Active
Salesforce Commerce Cloud (US) Active
Active
Ordergroove App - Shopify SSO Active
Ordergroove App - Subscription Creation & Webhooks Active
Ordergroove App - Subscription Manager (previously SMI) Active
Shopify API & Mobile Active
Shopify Checkout Active

Latest Ordergroove outages and incidents.

View the latest incidents for Ordergroove and check for official updates:

Updates:

  • Time: June 8, 2023, 5:12 a.m.
    Status: Resolved
    Update: API was experiencing increased response time between 11:10pm - 12:00am EST on June 7, 2023

Updates:

  • Time: May 2, 2023, 10:17 p.m.
    Status: Resolved
    Update: This issue has been resolved. We are working with our Business Intelligence tool to prevent this issue from happening again. Sorry for the inconvenience
  • Time: May 2, 2023, 10:16 p.m.
    Status: Investigating
    Update: The Revenue Data is incomplete and inaccurate. We are investigating this issue.

Updates:

  • Time: May 2, 2023, 10:17 p.m.
    Status: Resolved
    Update: This issue has been resolved. We are working with our Business Intelligence tool to prevent this issue from happening again. Sorry for the inconvenience
  • Time: May 2, 2023, 10:16 p.m.
    Status: Investigating
    Update: The Revenue Data is incomplete and inaccurate. We are investigating this issue.

Updates:

  • Time: April 28, 2023, 9:41 p.m.
    Status: Resolved
    Update: This has now been resolved.
  • Time: April 28, 2023, 9:22 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 28, 2023, 7:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the order placement logs service. Our engineering team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

Updates:

  • Time: April 28, 2023, 9:41 p.m.
    Status: Resolved
    Update: This has now been resolved.
  • Time: April 28, 2023, 9:22 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 28, 2023, 7:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with the order placement logs service. Our engineering team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

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Frequently Asked Questions - Ordergroove

Is there a Ordergroove outage?
The current status of Ordergroove is: Systems Active
Where can I find the official status page of Ordergroove?
The official status page for Ordergroove is here
How can I get notified if Ordergroove is down or experiencing an outage?
To get notified of any status changes to Ordergroove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ordergroove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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