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Is there an Ordergroove outage?

Ordergroove status: Systems Active

Last checked: 10 minutes ago

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Ordergroove outages and incidents

Outage and incident data over the last 30 days for Ordergroove.

There have been 0 outages or incidents for Ordergroove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ordergroove

Outlogger tracks the status of these components for Xero:

BigCommerce API & Webhooks Active
Ordergroove Integration Active
Magento Integration Active
Admin Dashboard (previously RC3) Active
Analytics & Reporting Active
APIs Active
Order Placement Active
Subscription Creation Active
Subscription Offers Active
Salesforce Commerce Cloud (US) Active
Ordergroove App - Shopify SSO Active
Ordergroove App - Subscription Creation & Webhooks Active
Ordergroove App - Subscription Manager (previously SMI) Active
Shopify API & Mobile Active
Shopify Checkout Active
Component Status
Active
BigCommerce API & Webhooks Active
Ordergroove Integration Active
Active
Magento Integration Active
Active
Admin Dashboard (previously RC3) Active
Analytics & Reporting Active
APIs Active
Order Placement Active
Subscription Creation Active
Subscription Offers Active
Active
Salesforce Commerce Cloud (US) Active
Active
Ordergroove App - Shopify SSO Active
Ordergroove App - Subscription Creation & Webhooks Active
Ordergroove App - Subscription Manager (previously SMI) Active
Shopify API & Mobile Active
Shopify Checkout Active

Latest Ordergroove outages and incidents.

View the latest incidents for Ordergroove and check for official updates:

Updates:

  • Time: Jan. 19, 2024, 7:51 p.m.
    Status: Resolved
    Update: Shopify has implemented a fix for this. We are going to close this incident since we confirmed that the subscription manager is back to normal for everyone now. Feel free to check Shopify's status page or reach out to Shopify for more details on this issue. https://www.shopifystatus.com/ Thank you for your patience!
  • Time: Jan. 19, 2024, 4:35 p.m.
    Status: Identified
    Update: It seems that this issue has been introduced yesterday by a change on the Shopify side on the Proxy URL page. Shopify's support is aware of this issue and Shopify's team is working on it.
  • Time: Jan. 19, 2024, 3:52 p.m.
    Status: Investigating
    Update: For Shopify merchants, the link redirects to the login page instead of the Subscription Manager. We are currently investigating and reaching out to Shopify support for more information.

Updates:

  • Time: Jan. 19, 2024, 7:51 p.m.
    Status: Resolved
    Update: Shopify has implemented a fix for this. We are going to close this incident since we confirmed that the subscription manager is back to normal for everyone now. Feel free to check Shopify's status page or reach out to Shopify for more details on this issue. https://www.shopifystatus.com/ Thank you for your patience!
  • Time: Jan. 19, 2024, 4:35 p.m.
    Status: Identified
    Update: It seems that this issue has been introduced yesterday by a change on the Shopify side on the Proxy URL page. Shopify's support is aware of this issue and Shopify's team is working on it.
  • Time: Jan. 19, 2024, 3:52 p.m.
    Status: Investigating
    Update: For Shopify merchants, the link redirects to the login page instead of the Subscription Manager. We are currently investigating and reaching out to Shopify support for more information.

Updates:

  • Time: Nov. 8, 2023, 2:21 a.m.
    Status: Resolved
    Update: The data cube has been rebuilt successfully, and all analytics data is now reporting correctly.
  • Time: Nov. 7, 2023, 10:53 p.m.
    Status: Identified
    Update: We are currently experiencing downtime on Analytics and Reporting cube generation on Ordergroove platform, as a result some values will not be correct. We are investigating and will update the status soon.

Updates:

  • Time: Nov. 8, 2023, 2:21 a.m.
    Status: Resolved
    Update: The data cube has been rebuilt successfully, and all analytics data is now reporting correctly.
  • Time: Nov. 7, 2023, 10:53 p.m.
    Status: Identified
    Update: We are currently experiencing downtime on Analytics and Reporting cube generation on Ordergroove platform, as a result some values will not be correct. We are investigating and will update the status soon.

Updates:

  • Time: June 8, 2023, 5:12 a.m.
    Status: Resolved
    Update: API was experiencing increased response time between 11:10pm - 12:00am EST on June 7, 2023

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Frequently Asked Questions - Ordergroove

Is there a Ordergroove outage?
The current status of Ordergroove is: Systems Active
Where can I find the official status page of Ordergroove?
The official status page for Ordergroove is here
How can I get notified if Ordergroove is down or experiencing an outage?
To get notified of any status changes to Ordergroove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ordergroove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here