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Is there an Pendo outage?

Pendo status: Systems Active

Last checked: 4 minutes ago

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Pendo outages and incidents

Outage and incident data over the last 30 days for Pendo.

There have been 1 outages or incidents for Pendo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pendo

Outlogger tracks the status of these components for Xero:

Adopt UI Active
API Active
Other Active
Pendo UI Active
Data Collection Active
Data Processing Active
Mobile Analytics Active
Paths and Funnels Active
Feedback API Active
Feedback UI Active
Guide Deliverability Active
Guide Designer Active
Guide Targeting Active
Mobile Guides Active
NPS Active
NPS Email Active
Resource Center Active
Component Status
Adopt UI Active
API Active
Other Active
Pendo UI Active
Active
Data Collection Active
Data Processing Active
Mobile Analytics Active
Paths and Funnels Active
Active
Feedback API Active
Feedback UI Active
Active
Guide Deliverability Active
Guide Designer Active
Guide Targeting Active
Mobile Guides Active
NPS Active
NPS Email Active
Resource Center Active

Latest Pendo outages and incidents.

View the latest incidents for Pendo and check for official updates:

Updates:

  • Time: Sept. 29, 2023, 10:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2023, 11:18 p.m.
    Status: Monitoring
    Update: A fix has been deployed to resolve an ongoing outage with Pendo Feedback Webhooks. We will update this page when webhook performance returns to normal operation.

Updates:

  • Time: Sept. 20, 2023, 8:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2023, 7:47 p.m.
    Status: Identified
    Update: The issue has been identified, and we are working on a fix.

Updates:

  • Time: Sept. 13, 2023, 6:33 p.m.
    Status: Resolved
    Update: The hotfix has been deployed and the issue has been resolved, please refresh any opened tabs if you are still seeing 0 values on Pages and Features. If you are still experiencing this issue post-refresh, please contact our support team via the Resource Center in Pendo.
  • Time: Sept. 13, 2023, 6:10 p.m.
    Status: Identified
    Update: Pendo engineering is currently investigating an issue in the Pendo UI that is causing Pages and Features in app.pendo.io to show a count of 0 when filtered by "Today". We have identified a hotfix that should resolve the issue and are working to release this as soon as possible. Please note that data collection has not been impacted by this incident.

Updates:

  • Time: Sept. 11, 2023, 12:42 p.m.
    Status: Resolved
    Update: This incident has been resolved. Some users may need to log out and log back in.
  • Time: Sept. 11, 2023, 12:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 11, 2023, 11:28 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 29, 2023, 10:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 29, 2023, 9:34 p.m.
    Status: Identified
    Update: We have identified the source of the issue and are working on deploying a fix.
  • Time: Aug. 29, 2023, 9:06 p.m.
    Status: Investigating
    Update: We are currently investigating an ongoing issue that is preventing Pendo users from editing announcement guides within the Resource Center.

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Frequently Asked Questions - Pendo

Is there a Pendo outage?
The current status of Pendo is: Systems Active
Where can I find the official status page of Pendo?
The official status page for Pendo is here
How can I get notified if Pendo is down or experiencing an outage?
To get notified of any status changes to Pendo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pendo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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