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Is there an Phone.com outage?

Phone.com status: Systems Active

Last checked: 5 minutes ago

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Phone.com outages and incidents

Outage and incident data over the last 30 days for Phone.com.

There have been 1 outages or incidents for Phone.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phone.com

Outlogger tracks the status of these components for Xero:

Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active
Component Status
Configure.Phone.com Active
Control Panel Active
Customer Service Active
Customer Service - Sales & Support Lines Active
Desk Phones Active
Faxing Active
Mobile Application Active
My.Phone.com Active
Phone.com Communicator Active
Phone.com Website Active
REST API Active
SMS/Text Messaging Active
Video Meetings Active
Voicemail Active
Voice Network Active
XML API Active

Latest Phone.com outages and incidents.

View the latest incidents for Phone.com and check for official updates:

Updates:

  • Time: Dec. 15, 2021, 4:43 p.m.
    Status: Resolved
    Update: This incident has been resolved by our technology partner.
  • Time: Dec. 15, 2021, 4:02 p.m.
    Status: Investigating
    Update: One of our technology partners is experiencing an impairment impacting Phone.com customers' ability to access video meetings and reach our contact center. We are working closely with our partners as they work to resolve this issue. More information and an estimated time of resolution will be provided when it is available.

Updates:

  • Time: Dec. 14, 2021, 9:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 14, 2021, 6:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue related to sending faxes and incoming voicemails. We will update when more information becomes available.

Updates:

  • Time: Nov. 10, 2021, 8:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2021, 5:14 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix for the issue. We are monitoring to ensure that it is fully resolved.
  • Time: Nov. 10, 2021, 4:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that prevents some callers from leaving voicemail messages and some customers from retrieving their voice mail messages. Our team is actively working to resolve the issue. We will provide updates when more information is available.

Updates:

  • Time: Oct. 18, 2021, 11:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2021, 7:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2021, 7:04 p.m.
    Status: Investigating
    Update: We are experiencing an issue that is impacting multiple systems, including inbound and outbound calling. Our team is aware of the problem and investigating the cause.

Updates:

  • Time: Oct. 13, 2021, 5:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 9, 2021, 12:23 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our number porting infrastructure. As part of this incident, customers may have received an email indicating that a port is underway. This email was sent in error and can be ignored.

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Frequently Asked Questions - Phone.com

Is there a Phone.com outage?
The current status of Phone.com is: Systems Active
Where can I find the official status page of Phone.com?
The official status page for Phone.com is here
How can I get notified if Phone.com is down or experiencing an outage?
To get notified of any status changes to Phone.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phone.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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