Retrium outages and incidents
Outage and incident data over the last 30 days for Retrium.
There have been 0 outages or incidents for Retrium in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Retrium
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Authentication | Active |
| Active | |
| Retrospectives | Active |
| Subscriptions and billing | Active |
| Website | Active |
Latest Retrium outages and incidents.
View the latest incidents for Retrium and check for official updates:
Going to http://www.retrium.com redirects to an invalid URL
Description: http://www.retrium.com now redirects appropriately. All URLs are working as expected.
Status: Resolved
Impact: None | Started At: Aug. 30, 2016, 4:11 p.m.
Updates:
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Time: Aug. 30, 2016, 4:40 p.m.Status: ResolvedUpdate: http://www.retrium.com now redirects appropriately. All URLs are working as expected.
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Time: Aug. 30, 2016, 4:11 p.m.Status: InvestigatingUpdate: Please use https://www.retrium.com while we investigate. (Note the https prefix)
Internet Explorer doesn't load retrospectives
Description: We've resolved the issue. You can now use Internet Explorer and Edge to run retrospectives. Sorry everyone for the issues today. We will be issuing a post-mortem soon.
Status: Resolved
Impact: Minor | Started At: Aug. 29, 2016, 3:43 p.m.
Updates:
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Time: Aug. 29, 2016, 9:46 p.m.Status: ResolvedUpdate: We've resolved the issue. You can now use Internet Explorer and Edge to run retrospectives. Sorry everyone for the issues today. We will be issuing a post-mortem soon.
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Time: Aug. 29, 2016, 7:37 p.m.Status: IdentifiedUpdate: This seems to be the result of an issue on our load balancer. We are working on it and will continue to update you as we work to find a solution.
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Time: Aug. 29, 2016, 6:36 p.m.Status: IdentifiedUpdate: We have isolated this issue to a server misconfiguration. We are working with our ops team to issue a fix.
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Time: Aug. 29, 2016, 4 p.m.Status: IdentifiedUpdate: We've identified the issue and will be issuing a fix soon.
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Time: Aug. 29, 2016, 3:43 p.m.Status: InvestigatingUpdate: Currently, if you try to load a retrospective in IE or MS Edge, it will fail. We are investigating the cause.
SSL certificate expired
Description: Our site is back up with a new certificate.
Status: Resolved
Impact: None | Started At: June 20, 2016, 2:54 p.m.
Updates:
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Time: June 20, 2016, 3:14 p.m.Status: ResolvedUpdate: Our site is back up with a new certificate.
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Time: June 20, 2016, 2:59 p.m.Status: IdentifiedUpdate: While we are investigating, please use retrium.com instead of www.retrium.com. the former works fine.
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Time: June 20, 2016, 2:54 p.m.Status: IdentifiedUpdate: Our SSL certificate expired and it's giving a warning in most modern browsers. It is safe to ignore the warning.
Website is down
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: June 13, 2016, 10:53 a.m.
Updates:
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Time: June 13, 2016, 11:11 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: June 13, 2016, 10:53 a.m.Status: InvestigatingUpdate: Our website is down. We are investigating now.
Free trial accounts showing as expired
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: March 14, 2016, 2:12 p.m.
Updates:
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Time: March 14, 2016, 2:56 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: March 14, 2016, 2:21 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: March 14, 2016, 2:12 p.m.Status: InvestigatingUpdate: Any account on a free trial that has run at least one retrospective is showing as if their free trial has expired. This is preventing free trial accounts from running retrospectives. We are investigating now.
