Retrium outages and incidents
Outage and incident data over the last 30 days for Retrium.
There have been 0 outages or incidents for Retrium in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Retrium
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Authentication | Active |
| Active | |
| Retrospectives | Active |
| Subscriptions and billing | Active |
| Website | Active |
Latest Retrium outages and incidents.
View the latest incidents for Retrium and check for official updates:
Password reset is broken
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: July 26, 2018, 3:18 p.m.
Updates:
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Time: July 27, 2018, 7:21 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: July 27, 2018, 7:21 p.m.Status: InvestigatingUpdate: We've identified and fixed resetting your password.
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Time: July 26, 2018, 3:18 p.m.Status: InvestigatingUpdate: Resetting your password is currently broken. If you try to reset your password, you will get locked out of your account. We are investigating and will keep you updated here.
Outbound emails are delayed
Description: This incident has been resolved and all emails are sending as normal.
Status: Resolved
Impact: Minor | Started At: May 15, 2018, 6:39 p.m.
Updates:
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Time: May 15, 2018, 7:22 p.m.Status: ResolvedUpdate: This incident has been resolved and all emails are sending as normal.
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Time: May 15, 2018, 6:39 p.m.Status: IdentifiedUpdate: Our transactional email platform is experiencing delays in sending outbound email messages. Emails such as verifying your account and inviting new users are delayed as a result.
502 Bad Gateway
Description: There was an error in our server configuration that prevented servers from restarting themselves. The configuration has been updated to prevent this issue in the future.
Status: Resolved
Impact: Major | Started At: July 5, 2017, 1:46 p.m.
Updates:
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Time: July 5, 2017, 2:34 p.m.Status: ResolvedUpdate: There was an error in our server configuration that prevented servers from restarting themselves. The configuration has been updated to prevent this issue in the future.
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Time: July 5, 2017, 2:01 p.m.Status: IdentifiedUpdate: We've identified the issue and are working on implementing a fix.
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Time: July 5, 2017, 1:46 p.m.Status: InvestigatingUpdate: Currently our main app is reporting a 502 bad gateway error and is unreachable. We are investigating now and will report back as soon as we have more information.
Failed deployment -- site is temporarily unavailable
Description: And we're back up! There was an issue with disk space. Full debrief coming
Status: Resolved
Impact: Major | Started At: Dec. 28, 2016, 6:19 p.m.
Updates:
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Time: Dec. 28, 2016, 6:45 p.m.Status: ResolvedUpdate: And we're back up! There was an issue with disk space. Full debrief coming
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Time: Dec. 28, 2016, 6:21 p.m.Status: InvestigatingUpdate: The build failed on our production servers during a deployment this morning. We are working on identifying the reason so that we can redeploy.
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Time: Dec. 28, 2016, 6:19 p.m.Status: InvestigatingUpdate: A recent deployment failed and the site is currently unavailable. We are investigating.
Lean Coffee retros started before 9/10 are down
Description: Fixed. Sorry for the downtime, folks.
Status: Resolved
Impact: Minor | Started At: Sept. 12, 2016, 12:42 p.m.
Updates:
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Time: Sept. 12, 2016, 1:05 p.m.Status: ResolvedUpdate: Fixed. Sorry for the downtime, folks.
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Time: Sept. 12, 2016, 12:43 p.m.Status: IdentifiedUpdate: We've identified the problem and will be issuing a fix shortly. In the meantime, you can start a new Lean Coffee retro to fix the problem (or wait for the fix).
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Time: Sept. 12, 2016, 12:42 p.m.Status: InvestigatingUpdate: Moving between phases is currently broken for Lean Coffee retros started before Sep 10. We are investigating.
