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Is there an Simon Data outage?

Simon Data status: Systems Active

Last checked: 2 minutes ago

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Simon Data outages and incidents

Outage and incident data over the last 30 days for Simon Data.

There have been 0 outages or incidents for Simon Data in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Simon Data

Outlogger tracks the status of these components for Xero:

Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Iterable Global API Active
SendGrid API Active
Airship Mobile Messaging Active
AWS sns Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active
Component Status
Simon Audience API Active
Simon Data Pipes Active
Simon Data Syncs Active
Simon Event Trigger Flows Active
Simon Web App Active
Active
Iterable Global API Active
SendGrid API Active
Active
Airship Mobile Messaging Active
AWS sns Active
Active
Twilio SMS Delivery Notifications & Status Callbacks Active
Active
Simon Mail (message sending) Active
Simon Mail (subscription management) Active

Latest Simon Data outages and incidents.

View the latest incidents for Simon Data and check for official updates:

Updates:

  • Time: June 10, 2022, 1:52 p.m.
    Status: Resolved
    Update: This incident has been resolved and any delayed data pipes are now in a recovery state.
  • Time: June 10, 2022, 11:57 a.m.
    Status: Monitoring
    Update: AWS East-1 is experiencing an issue affecting its Elastic Load Balancing APIs - leading to intermittent delays in some Simon Data Pipes. We are actively monitoring this issue and will resume normal data operations as soon as the AWS incident is resolved.

Updates:

  • Time: May 20, 2022, 3:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 19, 2022, 5:18 p.m.
    Status: Identified
    Update: We are currently experiencing a service disruption with Simon Data's Facebook integration affecting data syncs to the Facebook platform. Our engineering team is working to restoring the data syncs.

Updates:

  • Time: May 19, 2022, 3:20 p.m.
    Status: Resolved
    Update: This incident has been now resolved.
  • Time: May 18, 2022, 5:24 p.m.
    Status: Monitoring
    Update: Simon’s Facebook integration functionality has been restored, however we will be actively monitoring for any additional issues. Our team will contact you directly if it is necessary for your account to re-authenticate your Facebook credentials on the Simon Data integrations page.
  • Time: May 17, 2022, 1:58 p.m.
    Status: Identified
    Update: Our engineering team, in collaboration with Meta's team, has identified the issue and is working with Meta's development team to put the solution in place.
  • Time: May 16, 2022, 2:05 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption with Simon Data's Facebook integration affecting data syncs to the Facebook platform. Our engineering team is working to identify the root cause and implement a solution in collaboration with the Meta Developer Operations team.

Updates:

  • Time: May 12, 2022, 1:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 11, 2022, 1:39 p.m.
    Status: Investigating
    Update: We are currently experiencing a service disruption with Simon Data's Facebook integration affecting data syncs to the Facebook platform. Our engineering team is working to identify the root cause and implement a solution in collaboration with the Meta Developer Operations team.

Updates:

  • Time: April 15, 2022, 7:45 p.m.
    Status: Resolved
    Update: We have reached out to all affected customers to confirm which flows to re-sync.
  • Time: April 15, 2022, 3:48 p.m.
    Status: Identified
    Update: Simon Mail experienced an outage from April 14 at 11:52am ET to April 15 at 11:12 AM ET. Simon Mail is now operational, and we will be reaching out to individual customers confirming which flows to re-sync.

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Frequently Asked Questions - Simon Data

Is there a Simon Data outage?
The current status of Simon Data is: Systems Active
Where can I find the official status page of Simon Data?
The official status page for Simon Data is here
How can I get notified if Simon Data is down or experiencing an outage?
To get notified of any status changes to Simon Data, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Simon Data every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Simon Data do?
Simon Data is a platform designed for growth that helps you achieve faster marketing results by utilizing customer data.

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