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Is there an Tactiq outage?

Tactiq status: Systems Active

Last checked: 7 minutes ago

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Tactiq outages and incidents

Outage and incident data over the last 30 days for Tactiq.

There have been 1 outages or incidents for Tactiq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tactiq

Outlogger tracks the status of these components for Xero:

Integrations Active
Web Application and APIs (app.tactiq.io) Active
Chrome Browser Extension Active
Edge Browser Extension Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active
Component Status
Integrations Active
Web Application and APIs (app.tactiq.io) Active
Active
Chrome Browser Extension Active
Edge Browser Extension Active
Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active

Latest Tactiq outages and incidents.

View the latest incidents for Tactiq and check for official updates:

Updates:

  • Time: July 3, 2023, 12:05 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 1, 2023, 6 a.m.
    Status: Monitoring
    Update: The updated extension is live with version 3.1.1013. You don’t need to do anything to get the update as Chrome and other browsers will pull the update automatically. We will continue to monitor the situation for a while.
  • Time: June 30, 2023, 1:54 a.m.
    Status: Identified
    Update: We're aware of an issue where clicking the "Language" button in the browser widget doesn't do what is expected. We have identified the root cause and have developed a fix. It will take some time for Google to review the update, and we will update this incident once it is approved and live. In the meantime, you can change the language through the meeting's settings.

Updates:

  • Time: March 28, 2023, 9:40 p.m.
    Status: Resolved
    Update: This incident has been resolved and we have improved our infrastructure to reduce the chances of this happening again. Apologies for the inconvenience!
  • Time: March 28, 2023, 2:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. The application should be back to normal. All meetings that were in progress should successfully save within a few minutes.
  • Time: March 28, 2023, 2:20 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: March 28, 2023, 2:14 p.m.
    Status: Investigating
    Update: We are aware of an issue that manifests in https://app.tactiq.io 'loading' indefinitely, or, if you already had it open, becoming unresponsive. We're looking into the root cause of the issue.

Updates:

  • Time: March 15, 2023, 10:28 p.m.
    Status: Resolved
    Update: The issue has been resolved, and we are investigating measures to avoid such incidents in future.
  • Time: March 15, 2023, 10:27 p.m.
    Status: Monitoring
    Update: Due to an underlying infrastructure incident (networking issues), Tactiq applications are extremely slow at the moment and sometimes unavailable.

Updates:

  • Time: March 15, 2023, 10:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 28, 2023, 8:04 a.m.
    Status: Monitoring
    Update: The latest fix has been published in Chrome Web Store. The version is 3.1.792. Most browsers will automatically update within a few hours, but, if you want to speed it up, please refer to https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version
  • Time: Feb. 27, 2023, 10:51 p.m.
    Status: Investigating
    Update: We're still waiting for the review from Chrome and Edge.
  • Time: Feb. 27, 2023, 1:53 a.m.
    Status: Investigating
    Update: We believe we have identified the source of the issue and have submitted a fix (version 3.1.792) to Chrome Web Store and Edge Add-ons. We will update this page once the review has passed and the updates are published.
  • Time: Feb. 26, 2023, 10:44 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting a number of users in their meetings in Microsoft Teams. It manifests as an error message "Cannot start closed captions" after joining the meeting. Consequently, no transcript is being captured. We're looking for both a workaround and a long-term fix at the moment.

Updates:

  • Time: Feb. 21, 2023, 7:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 19, 2023, 8:47 a.m.
    Status: Monitoring
    Update: The fix has been approved andpublished in Chrome Web Store. The version is 3.1.774. Most browsers will automatically update within a few hours, but, if you want to speed it up, please refer to https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version We will continue to monitor the situation.
  • Time: Feb. 16, 2023, 10:10 p.m.
    Status: Identified
    Update: We have the fix and are now waiting for the release review from Chrome Web Store and Edge Add-ons.
  • Time: Feb. 16, 2023, 6:58 a.m.
    Status: Identified
    Update: We are aware of an issue affecting a small number of users in some of their meetings in Microsoft Teams. The issue manifests as Tactiq starting but not showing any transcript being captured in the widget and not producing a transcript at the end of the meeting. This is caused by a change in Microsoft Teams that is slowly being rolled out. We are currently working on a fix. Sorry for the inconvenience!

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Frequently Asked Questions - Tactiq

Is there a Tactiq outage?
The current status of Tactiq is: Systems Active
Where can I find the official status page of Tactiq?
The official status page for Tactiq is here
How can I get notified if Tactiq is down or experiencing an outage?
To get notified of any status changes to Tactiq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tactiq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tactiq do?
Tactiq is a Chrome extension that transcribes meetings in real-time on Google Meet, Zoom, and MS Teams, generating summaries and action items using ChatGPT.