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Is there an Tactiq outage?

Tactiq status: Systems Active

Last checked: 10 minutes ago

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Tactiq outages and incidents

Outage and incident data over the last 30 days for Tactiq.

There have been 1 outages or incidents for Tactiq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tactiq

Outlogger tracks the status of these components for Xero:

Integrations Active
Web Application and APIs (app.tactiq.io) Active
Chrome Browser Extension Active
Edge Browser Extension Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active
Component Status
Integrations Active
Web Application and APIs (app.tactiq.io) Active
Active
Chrome Browser Extension Active
Edge Browser Extension Active
Active
Tactiq Transcription for Google Meet Active
Tactiq Transcription for Microsoft Teams Active
Tactiq Transcription for Webex Desktop Active
Tactiq Transcription for Zoom Active

Latest Tactiq outages and incidents.

View the latest incidents for Tactiq and check for official updates:

Updates:

  • Time: Feb. 16, 2023, 6:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 30, 2022, 2:34 a.m.
    Status: Monitoring
    Update: Not seeing Tactiq in the meetings? The extension is disabled for some users due to an upgrade to the new extension platform release. To resolve the issue, copy and paste this URL to the browser: chrome://extensions (do not click this link because it won't work that way) and enable the Tactiq extension in the list.

Updates:

  • Time: Aug. 17, 2022, 5:09 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2022, 4:24 a.m.
    Status: Monitoring
    Update: All fixes have been implemented for the majority of users. We are still monitoring the situation to address any remaining bits.
  • Time: Aug. 17, 2022, 2:23 a.m.
    Status: Identified
    Update: All users that had only one meeting displayed in the list should now see all their meetings after reloading a page. The fix for a completely empty list of meetings is coming soon.
  • Time: Aug. 17, 2022, 1:26 a.m.
    Status: Identified
    Update: We've become aware that the meeting list in Tactiq is not loading (or loading incompletely) for some of our users. We have a fix in the works and will provide another update when it is released.

Updates:

  • Time: April 29, 2022, 5:43 a.m.
    Status: Resolved
    Update: This incident has been resolved. We have also put some extra safeguards in place for the future, and will be releasing another version shortly. If you are using Edge (and Edge Addons Store), you'll need to wait a few more days. Your transcripts at https://app.tactiq.io are free from these extra characters you see during the meetings. Edge Browser Extensions (Addons) take significantly longer to review because of Microsoft's internal policies, which we cannot influence.
  • Time: April 26, 2022, 8:34 a.m.
    Status: Monitoring
    Update: Tactiq Chrome Browser Extension has just been approved in the Chrome Web Store. Your installation will update automatically if you restart Chrome. You can also follow this page to check that you have the latest version (2.2.265 or higher): https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version If you are using Edge, your transcripts at https://app.tactiq.io are free from these extra characters you see during the meetings. Edge Browser Extensions (Addons) take significantly longer to review because of Microsoft's internal policies, which we cannot influence.
  • Time: April 24, 2022, 4:03 a.m.
    Status: Monitoring
    Update: The fix for the browser extension is still in review at Chrome Web Store, which is, unfortunately, taking much longer than expected, but is out of our control. Your transcripts at https://app.tactiq.io are free from these extra characters you see during the meetings.
  • Time: April 21, 2022, 9:45 p.m.
    Status: Monitoring
    Update: Chrome Web Store review is taking longer than expected. Sadly, we cannot influence its speed, but we are also going to be putting mitigations for future cases like this into the extension.
  • Time: April 21, 2022, 10:50 a.m.
    Status: Monitoring
    Update: Quick update - we're still waiting for the Chrome Web Store approval, which is in line with the expectations.
  • Time: April 21, 2022, 3:26 a.m.
    Status: Monitoring
    Update: We have implemented the fix for transcript display in the web application (at https://app.tactiq.io) and the issue there should be mostly resolved. You might continue to see a couple of rogue characters here and there, and they will eventually be gone. We have also implemented the fix for the browser extension, and have submitted a new build to Chrome and Edge web stores. We expect Chrome to approve the new version today, and Edge to approve the new version within 7 business days.
  • Time: April 21, 2022, 2:07 a.m.
    Status: Identified
    Update: The root cause of the issue has been identified and the fix is being implemented.
  • Time: April 21, 2022, 1:01 a.m.
    Status: Investigating
    Update: We have been able to successfully reproduce the issue and are identifying the root cause.
  • Time: April 21, 2022, 12:05 a.m.
    Status: Investigating
    Update: We are investigating reports of extra character sequences polluting the transcripts in the browser extension during the meetings and when viewing the transcripts after meetings. Please stay tuned for the updates.

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Frequently Asked Questions - Tactiq

Is there a Tactiq outage?
The current status of Tactiq is: Systems Active
Where can I find the official status page of Tactiq?
The official status page for Tactiq is here
How can I get notified if Tactiq is down or experiencing an outage?
To get notified of any status changes to Tactiq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tactiq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tactiq do?
Tactiq is a Chrome extension that transcribes meetings in real-time on Google Meet, Zoom, and MS Teams, generating summaries and action items using ChatGPT.

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