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Is there an Serenova Classic (Formerly Lifesize Products) outage?

Serenova Classic (Formerly Lifesize Products) status: Systems Active

Last checked: 11 minutes ago

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Serenova Classic (Formerly Lifesize Products) outages and incidents

Outage and incident data over the last 30 days for Serenova Classic (Formerly Lifesize Products).

There have been 1 outages or incidents for Serenova Classic (Formerly Lifesize Products) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Serenova Classic (Formerly Lifesize Products)

Outlogger tracks the status of these components for Xero:

Internal Tools Active
Payment Services Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Login & Session Active
Web Services Active
Login & Session Active
Recording Service Active
Web Services Active
Inbound Active
Outbound Active
WebRTC Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active
Component Status
Internal Tools Active
Payment Services Active
Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Active
Login & Session Active
Web Services Active
Active
Login & Session Active
Recording Service Active
Web Services Active
Active
Inbound Active
Outbound Active
WebRTC Active
Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active

Latest Serenova Classic (Formerly Lifesize Products) outages and incidents.

View the latest incidents for Serenova Classic (Formerly Lifesize Products) and check for official updates:

Updates:

  • Time: Nov. 18, 2024, 9:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 8:29 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 18, 2024, 8:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 18, 2024, 8:05 p.m.
    Status: Identified
    Update: We have identified some issues and have been working to resolve them.
  • Time: Nov. 18, 2024, 7:16 p.m.
    Status: Investigating
    Update: Multiple services impacted. We are still working to recover services. This started at 11:20 CST /17:20 UTC and we are still actively investigating and working to resolve these issues.

Updates:

  • Time: Aug. 15, 2024, 10:11 p.m.
    Status: Resolved
    Update: We performed a restart on our call managers and it appears to have resolved the issue.

Updates:

  • Time: July 2, 2024, 7:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2024, 5:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2024, 4:18 p.m.
    Status: Investigating
    Update: We are aware some users may be experiencing some issues with the classic call center at this time. We are looking into the issues at this time we will provide additional information as it becomes available.

Updates:

  • Time: July 2, 2024, 7:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2024, 5:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2024, 4:18 p.m.
    Status: Investigating
    Update: We are aware some users may be experiencing some issues with the classic call center at this time. We are looking into the issues at this time we will provide additional information as it becomes available.

Updates:

  • Time: Sept. 21, 2023, 4:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 21, 2023, 12:43 p.m.
    Status: Monitoring
    Update: Call Center Service Interruption Calls where interrupted this morning for approximately 10 mins due to a vendor issue. This interrupted calls and login sessions. We were resolved and back up an running within 10 mins. More information will be posted here as we continue to monitor.

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Frequently Asked Questions - Serenova Classic (Formerly Lifesize Products)

Is there a Serenova Classic (Formerly Lifesize Products) outage?
The current status of Serenova Classic (Formerly Lifesize Products) is: Systems Active
Where can I find the official status page of Serenova Classic (Formerly Lifesize Products)?
The official status page for Serenova Classic (Formerly Lifesize Products) is here
How can I get notified if Serenova Classic (Formerly Lifesize Products) is down or experiencing an outage?
To get notified of any status changes to Serenova Classic (Formerly Lifesize Products), simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Serenova Classic (Formerly Lifesize Products) every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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