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Is there an Serenova Classic (Formerly Lifesize Products) outage?

Serenova Classic (Formerly Lifesize Products) status: Systems Active

Last checked: 8 minutes ago

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Serenova Classic (Formerly Lifesize Products) outages and incidents

Outage and incident data over the last 30 days for Serenova Classic (Formerly Lifesize Products).

There have been 1 outages or incidents for Serenova Classic (Formerly Lifesize Products) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Serenova Classic (Formerly Lifesize Products)

Outlogger tracks the status of these components for Xero:

Internal Tools Active
Payment Services Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Login & Session Active
Web Services Active
Login & Session Active
Recording Service Active
Web Services Active
Inbound Active
Outbound Active
WebRTC Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active
Component Status
Internal Tools Active
Payment Services Active
Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Active
Login & Session Active
Web Services Active
Active
Login & Session Active
Recording Service Active
Web Services Active
Active
Inbound Active
Outbound Active
WebRTC Active
Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active

Latest Serenova Classic (Formerly Lifesize Products) outages and incidents.

View the latest incidents for Serenova Classic (Formerly Lifesize Products) and check for official updates:

Updates:

  • Time: Feb. 2, 2021, 3:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2021, 2:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 2, 2021, 2:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 2, 2021, 2:09 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Feb. 2, 2021, 2:09 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Jan. 13, 2021, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 13, 2021, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 13, 2021, 5:08 p.m.
    Status: Monitoring
    Update: Lifesize is still seeing improvement in call delivery, user may experience stale or delayed dashboard data while we continue to recover.
  • Time: Jan. 13, 2021, 5:08 p.m.
    Status: Monitoring
    Update: Lifesize is still seeing improvement in call delivery, user may experience stale or delayed dashboard data while we continue to recover.
  • Time: Jan. 13, 2021, 4:27 p.m.
    Status: Monitoring
    Update: Lifesize has implemented the fix and we are currently monitoring the results, users should see continued improvement with inbound and outbound call connectivity. Thank you for your patience.
  • Time: Jan. 13, 2021, 4:27 p.m.
    Status: Monitoring
    Update: Lifesize has implemented the fix and we are currently monitoring the results, users should see continued improvement with inbound and outbound call connectivity. Thank you for your patience.
  • Time: Jan. 13, 2021, 3:59 p.m.
    Status: Identified
    Update: The Lifesize team is continuing to work through the issue some users may see intermittent improvement with outbound and inbound call delivery. We will continue to update the status page as they become available.
  • Time: Jan. 13, 2021, 3:59 p.m.
    Status: Identified
    Update: The Lifesize team is continuing to work through the issue some users may see intermittent improvement with outbound and inbound call delivery. We will continue to update the status page as they become available.
  • Time: Jan. 13, 2021, 3:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 13, 2021, 3:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 13, 2021, 3:40 p.m.
    Status: Investigating
    Update: Lifesize is currently investigating intermittent audio issues we will update the status page as updates become available.
  • Time: Jan. 13, 2021, 3:40 p.m.
    Status: Investigating
    Update: Lifesize is currently investigating intermittent audio issues we will update the status page as updates become available.

Updates:

  • Time: Nov. 4, 2020, 12:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2020, 11:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we're currently monitoring.
  • Time: Nov. 3, 2020, 11:40 p.m.
    Status: Identified
    Update: We have identified an issue that has degraded some web services.
  • Time: Nov. 3, 2020, 11:37 p.m.
    Status: Investigating
    Update: We are currently investigating services that may intermittently impact some Web Services.

Updates:

  • Time: Nov. 4, 2020, 12:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2020, 11:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we're currently monitoring.
  • Time: Nov. 3, 2020, 11:40 p.m.
    Status: Identified
    Update: We have identified an issue that has degraded some web services.
  • Time: Nov. 3, 2020, 11:37 p.m.
    Status: Investigating
    Update: We are currently investigating services that may intermittently impact some Web Services.

Updates:

  • Time: Oct. 26, 2020, 2:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 26, 2020, 2:18 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 26, 2020, 12:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are continuing to monitor.
  • Time: Oct. 26, 2020, 12:21 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 26, 2020, 12:21 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 26, 2020, 12:21 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Oct. 26, 2020, 12:21 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Serenova Classic (Formerly Lifesize Products)

Is there a Serenova Classic (Formerly Lifesize Products) outage?
The current status of Serenova Classic (Formerly Lifesize Products) is: Systems Active
Where can I find the official status page of Serenova Classic (Formerly Lifesize Products)?
The official status page for Serenova Classic (Formerly Lifesize Products) is here
How can I get notified if Serenova Classic (Formerly Lifesize Products) is down or experiencing an outage?
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