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Is there an Serenova Classic (Formerly Lifesize Products) outage?

Serenova Classic (Formerly Lifesize Products) status: Systems Active

Last checked: 6 minutes ago

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Serenova Classic (Formerly Lifesize Products) outages and incidents

Outage and incident data over the last 30 days for Serenova Classic (Formerly Lifesize Products).

There have been 1 outages or incidents for Serenova Classic (Formerly Lifesize Products) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Serenova Classic (Formerly Lifesize Products)

Outlogger tracks the status of these components for Xero:

Internal Tools Active
Payment Services Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Login & Session Active
Web Services Active
Login & Session Active
Recording Service Active
Web Services Active
Inbound Active
Outbound Active
WebRTC Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active
Component Status
Internal Tools Active
Payment Services Active
Active
API - Outbound Lead Active
API - Platform v1 Active
API - Platform v2 Active
API - Transfer Data Active
Active
Contact - Email Active
Contact - Facebook Active
Contact - Login & Session Active
Contact - SMS Active
Contact - Twitter Active
Active
Engage - Chat Active
Engage - Email Active
Engage - Facebook Active
Engage - Login & Session Active
Engage - SMS Active
Engage - Twitter Active
Active
Login & Session Active
Web Services Active
Active
Login & Session Active
Recording Service Active
Web Services Active
Active
Inbound Active
Outbound Active
WebRTC Active
Active
Web - Live Dashboards Active
Web - Login & Session Active
Web - Phone Panel Active
Web - Reporting & Historic Data Active

Latest Serenova Classic (Formerly Lifesize Products) outages and incidents.

View the latest incidents for Serenova Classic (Formerly Lifesize Products) and check for official updates:

Updates:

  • Time: Oct. 21, 2020, 1:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2020, 12:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2020, 12:37 p.m.
    Status: Identified
    Update: Engineers are continuing to work on implementing a fix for this issue. Thank you.
  • Time: Oct. 21, 2020, 12:04 p.m.
    Status: Identified
    Update: Our Engineers have identified the issue and are working on implementing a correction at this time.
  • Time: Oct. 21, 2020, 11:53 a.m.
    Status: Investigating
    Update: Serenova Engineers are currently investigating an issue impacting voice degradation in the London region.

Updates:

  • Time: Oct. 21, 2020, 1:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2020, 12:45 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2020, 12:37 p.m.
    Status: Identified
    Update: Engineers are continuing to work on implementing a fix for this issue. Thank you.
  • Time: Oct. 21, 2020, 12:04 p.m.
    Status: Identified
    Update: Our Engineers have identified the issue and are working on implementing a correction at this time.
  • Time: Oct. 21, 2020, 11:53 a.m.
    Status: Investigating
    Update: Serenova Engineers are currently investigating an issue impacting voice degradation in the London region.

Updates:

  • Time: Sept. 22, 2020, 7:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2020, 6:25 p.m.
    Status: Monitoring
    Update: Engineers have investigated an issue related to our Programmable Voice vendor offering and are working with them to obtain additional information. We believe the issue is resolved and will be monitoring services closely.
  • Time: Sept. 22, 2020, 5:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 22, 2020, 5:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that may be impacting some voice services.

Updates:

  • Time: Sept. 22, 2020, 7:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2020, 6:25 p.m.
    Status: Monitoring
    Update: Engineers have investigated an issue related to our Programmable Voice vendor offering and are working with them to obtain additional information. We believe the issue is resolved and will be monitoring services closely.
  • Time: Sept. 22, 2020, 5:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 22, 2020, 5:57 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that may be impacting some voice services.

Updates:

  • Time: Aug. 30, 2020, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2020, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2020, 3:26 p.m.
    Status: Monitoring
    Update: An update from the provider advises that their services have been restored from their Global IP Outage. However, Lifesize Engineers will continue monitoring the status.
  • Time: Aug. 30, 2020, 3:26 p.m.
    Status: Monitoring
    Update: An update from the provider advises that their services have been restored from their Global IP Outage. However, Lifesize Engineers will continue monitoring the status.
  • Time: Aug. 30, 2020, 2:39 p.m.
    Status: Identified
    Update: Engineers will continue to monitor this provider and our platform.
  • Time: Aug. 30, 2020, 2:39 p.m.
    Status: Identified
    Update: Engineers will continue to monitor this provider and our platform.
  • Time: Aug. 30, 2020, 2:17 p.m.
    Status: Identified
    Update: A Global incident with a Major provider is has been identified to be causing issues accessing the our web services.
  • Time: Aug. 30, 2020, 2:17 p.m.
    Status: Identified
    Update: A Global incident with a Major provider is has been identified to be causing issues accessing the our web services.
  • Time: Aug. 30, 2020, 2:15 p.m.
    Status: Investigating
    Update: We are aware that there is a current Global incident with a Major provider that is causing intermittent issues related to reaching web components.
  • Time: Aug. 30, 2020, 2:15 p.m.
    Status: Investigating
    Update: We are aware that there is a current Global incident with a Major provider that is causing intermittent issues related to reaching web components.

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Frequently Asked Questions - Serenova Classic (Formerly Lifesize Products)

Is there a Serenova Classic (Formerly Lifesize Products) outage?
The current status of Serenova Classic (Formerly Lifesize Products) is: Systems Active
Where can I find the official status page of Serenova Classic (Formerly Lifesize Products)?
The official status page for Serenova Classic (Formerly Lifesize Products) is here
How can I get notified if Serenova Classic (Formerly Lifesize Products) is down or experiencing an outage?
To get notified of any status changes to Serenova Classic (Formerly Lifesize Products), simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Serenova Classic (Formerly Lifesize Products) every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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